17 Sep 2011
Ok, booked at the last minute and surprised we even managed to get a table. In hindsight we should have gone to a restaurant. Problem 1: There is no table service for drinks and only two bar staff. Problem 2: The meal is buffet style and you are called by table number to get your meals 1st helping so being on table 20 it took a while for us to get food. Problem 3: The food selection was pretty basic, prawns, baby lobsters, crabs three curries and odd lasagne, pork and beef and something laughingly called a salad. Problem 4: The entertainment, basically a guy who could barely sing Rod Stewart, Roy Orbison, Elvis Presley and when he wasn't 'singing' he just played music from his laptop. Oh and when he was singing he kept forgetting the words and made them up. I would class him as Karaoke at best and bad Karaoke at that. Problem 5: The buffet stopped 40 minutes after we started so they could change over to the mediocre dessert. So, it is most definitely not an all you can eat buffet. Problem 6: The rude wait staff or in particular one female wait person who decided to take all the bread plates even though we had just started dinner despite the fact that I had a bread roll in my hand. At one point I asked a wait person what time we got back to shore and when she said in 90 minutes my guest asked what a shame he could not jump over board. When I told her why she went and got the supervisor and I explained it all again. The supervisor offered to get us a plate more of food but by that point we were disinterested. We did accept the offer of a free drink. We returned to my hotel and had dessert in the restaurant and when our waitress asked what we had done this evening all I said was we went on the Kookaburra River Cruise and she replied "Enough said". Suffice it to say if you want to do something in Brisbane my recommendation is to Never go on the Kookaburra River Cruise as it is over priced and the food is rubbish. Oh and did I happen to mention the drinks were not cold especially the soft drinks. Update: Tuesday September 20th 2011 This afternoon I received a call from Jim of Kookaburra River Cruises. Response 1: Table service is not offered on the website but you can request table service from management when booking. Not sure if there is a fee for that so best to ask. Response 2: They will now trial allowing people to start their meals once they board rather than once they depart the pier thus giving approx 90 minutes for the buffet. So, now that you have read the reviews you can make up your own minds.