Pinocchio's Restaurant

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Overall Rating

7

Pinocchio's Restaurant Recommended based on its 71 reviews
Calculated using a Weighted average

Food
7.1
Ambience
6.8
Service
7.2
Value
7



Pinocchio's Restaurant Details



Pinocchio's Restaurant Address

35 Perouse Rd
Randwick NSW 2031

Map
Pinocchio's Restaurant Menu
Pinocchio's Restaurant Website


Pinocchio's Restaurant Contact Info

(02) 9326 7775



Hours

Lunch
Wed to Fri from Noon
Sun from Noon
Dinner
Mon to Sun from 5:30pm


BYO

Wine Only



Classifications

Restaurants


Categories

Dining Features
Air Conditioning
BYO





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    User Reviews of Pinocchio's Restaurant, Randwick

    Page: 1 2 3 4 5 6 7 8 Next

     

    Displaying: 1 - 10 of 71 reviews




    9 Highly Recommended

    Food  10      Ambience  9      Service  10      Value  7     


    Great family run business. Beautiful food, so good we keep going back!

    Sep 21, 2013 

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    7.3 Recommended

    Food  8      Ambience  7      Service  7      Value  7     


    Loved it! Staff were fantastic. Italian food just divine. Reasonable price... Recommended.

    Feb 03, 2013 

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    2.5 Not Recommended

    Food  3      Ambience  3      Service  1      Value  3     


    Poor! Took forever to bring out 'pasta' - miserable wait staff too. Place has really gone down hill. Not a pleasant night. If in The Spot - go Thai I reckon!

    Dec 26, 2012 

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    6.3 Average

    Food  7      Ambience  6      Service  6      Value  6     


    Food was nice, service Ok, prices reasonable. Would have been a much better experience if the 2 childrens meals arrived before all the adults mains. Asked 2 waitresses if they were coming soon and told yes. After waiting 15 minutes I asked the lady at front desk whom I assume was the senior staff, but was not apologetic or overly concerned and eventually came back with "it doesn't matter will be here soon". Great service.

    Oh and another thing, the coffee machine was "broken". We wont be back, with or without kids.

    Jul 24, 2012 

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    9.3 Highly Recommended

    Food  9      Ambience  8      Service  10      Value  10     


    We just ate at Pinocchio's and we had great service and great food. The ladies that served us were extremely nice and helpful! some of the best customer service we have ever had. (some should take a leaf out of their books).

    The Food was amazing my partner said it was the best steak he has ever had, we are from Queensland and wasn't sure where to eat and we are all extremely glad we chose to eat there as it was lovely!

    Jun 16, 2012 

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    1 of 1 reader found the following review helpful

    1.5 Not Recommended

    Food  3      Ambience  1      Service  1      Value  1     


    Really disappointing service! It came highly recommended and, unfortunately, our experience ruined the birthday celebrations. We had 7 guests and waited over 1 hour for starters to arrive. When I enquired as to their whereabouts our server giggled and shrugged her shoulders! They eventually arrived and then we waited another 1 hour and 10 minutes for mains.

    I enquired at the main counter and the rude lady behind the main desk put her hand up to my face and said 'I don't want to deal with you'! Appalling customer service. When the mains finally arrived some steaks were stone cold and when I told the server she threw her eyes up and didn't even respond or ask if we wanted it changed. We cancelled the birthday cake due to their appalling service and the whole night was ruined by very rude staff.

    The senior staff stood in front of other diners and argued with me that it was not a long time to wait! Several tables around us had got through their starters and mains before we even got our starters! very disappointing service definitely will not be returning!

    Feb 20, 2012 

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    9.3 Highly Recommended

    Food  9      Ambience  10      Service  8      Value  10     


    Worth going great service and value. Pricing is normal not over the top, and the food is well presented and delicious.

    Feb 19, 2012 

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    0 of 1 reader found the following review helpful

    2 Not Recommended

    Food  2     


    The entrees were quite nice but every main meal we had was below average, flavourless and uninspired. There were no vegetarian options on the menu and the staff were unhelpful about arranging a vegetarian meal. The eventual vegetarian risotto was made with jasmine rice rather than arborio rice and was more like a stir-fried dish rather than a risotto.

    Overall, a very disappointing meal. We're locals and won't be going back.

    Dec 30, 2011 

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    7.3 Recommended

    Food  9      Ambience  7      Service  6      Value  7     


    Great place for a decent 'Italian' feed. BYO, reasonably priced and Great steaks and garlic prawns. We find the staff here a little cold but our meals always arrive fairly promptly and never had any major problems. Great for a cosy little winter dinner.

    Sep 10, 2011 

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    1 of 2 readers found the following review helpful

    2.3 Not Recommended

    Food  3      Ambience  2      Service  2      Value  2     


    It was our first time to eat here - when we arrived our table wasn't ready, but hey it was saturday night and our group was in a good mood. We had some trouble getting any service, but again we decided to go with the flow. We paid our bill, were given our receipt then the staff demanded more money from us - we knew that we had paid and left a substantial tip. We have never been abused by staff in that manner before - we paid more just to get out! Needless to say we will never go there again.

    Sep 05, 2011 

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    Page: 1 2 3 4 5 6 7 8 Next

     

    Displaying: 1 - 10 of 71 reviews








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