I love this place and it's so much better than Max Brennar. The high teas are wonderful and great value. They are also the only chocolate cafe I have found that make dark chocolate frappes my all time favorite drink. Just love Belgian chocolate and the wonderful desserts they serve.
For alittle chocolate place in the middle of a shopping centre its not bad for a quick stop.
We tried a few chocolates, hot chocolates and a cake. All were ok, but really had no wow factor which you come to expect from these modern chocolate cafes. Also seemed like most people got the waffles, maybe need to give those a go next time.
Great setting and good service helped, but the food could be a little better.
It's actually bigger than I expected with a indoor and a small outdoor area. I had the waffles and ice cream and I liked it! My friend liked her cake, and I also like my white chocolate drink. My only gripe is the inside seems plain and I believe it closes at 5pm on a sunday. Apart from this, its definitely one of the better chocolate places around.
Dropped in here on Saturday morning. Hubby and I both enjoyed the Belgian waffles, with some ice cream and strawberries, which were extra. (The strawberries had an additional $2 surcharge, something to do with Qld floods or something or other.) Hubby said his coffee was good, however, my pot of tea was very weak, so next time I’ll have to ask for an additional teabag. Service was pleasant and quick.
The well anticipated attempted re-make of a new, modern "Max Brennar" at Rouse Hill has failed.
The ambience and interior lacks the aroma and vibe of the ever popular Max Brenner and it seems chocolate is not a speciality. Chocolate is very, very ordinary. There is no "melt in your mouth" sensation, simply average and overpriced.
I tried an iced coffee for around $6 and it was bland and average. You can buy yourself a higher quality and better iced coffee at Gloria Jeans. The Chocolate Lounge isn't terrible, it is just a very huge disappointment when comparing it to Max Brenner. Take your wallet elsewhere.
I have been here a number of times and all but one time the food was great. (Got the Choc Indulgence - like a lava pudding and all times was fantastic, very sickly, but once tasted as though it had chilli in it. Staff weren't interested in out comments then either).
Staff definitely lack customer service skills. Every time we go they have different young people, mostly girls, working and they really do not appear happy, engaging or interested. Food tends to come within a decent time, worth the wait though. Hot chocolates taste divine but on a few occasions have not been hot enough. We do always go back though just for the drinks and food. Croissant drizzled with chocolate is a winner.
Love the shop, the mocha was divine, the chocolates delectible and the ambience modern and classy. The young girl serving us was lacking in her customer service skills otherwise it was a pleasant afternoon.