Reviews


Villa Picasso, Osborne Park

Restaurants, Italian, BYO, Has Bar, Licensed

Overall 5.3  6

1.5 Not Recommended

Food  2      Ambience  2      Service  1      Value  1     


Having had a good experience with Scoopon meals in the past, must say my husband and I were looking forward to eat at Villa Picasso. However, we were incredibly dissapointed and can safely say we would never go back again.

First of all, when making the reservation a month in advance, I was told by a very rude staff member to be there at 6 pm as we had to be out by 8 pm. When we arrived, they had us for 8 pm and refused to seat us for about 20 minutes, despite the fact the restaurant was quite empty. Finally, we were seated outside on a wobbly table and the senior staff/owner, seeing this, refused to fix it or change us to another seat.

We got our entree (the only good point of our meal) and our mains 1 minute apart from each other. Not to mention we had to wait for quite a long time and saw other tables being served first, despite the fact they arrived and ordered after us. Also, never got cutlery or napkins so had to grab some from the table next to us, as the staff doesn't seem to care.

The entree of dips was actually nice, but the pasta was incredibly watery and had no flavour, and never got Parmesan. However, nothing was as bad as the desserts. My husband ordered a sticky date pudding and the cream was off, same thing happened to the person sitting next to us. When he asked for another, they brought him a cup of ice cream instead. My tiramisu had hair on it, and the replacement one was inedible as the cream was off as well.

We tried to voice this to the owner and she didn't care at all, putting as an excuse that "she's not in the kitchen so can't control what happens there". If this is "one of Perth's best Italian restaurants" don't want to imagine what the bad ones are like.

Sep 26, 2011

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Villa Picasso, Osborne Park

Restaurants, Italian, BYO, Has Bar, Licensed

Overall 5.3  6

1.5 Not Recommended

Food  2      Ambience  2      Service  1      Value  1     


Having had a good experience with Scoopon meals in the past, must say my husband and I were looking forward to eat at Villa Picasso. However, we were incredibly dissapointed and can safely say we would never go back again.

First of all, when making the reservation a month in advance, I was told by a very rude staff member to be there at 6 pm as we had to be out by 8 pm. When we arrived, they had us for 8 pm and refused to seat us for about 20 minutes, despite the fact the restaurant was quite empty. Finally, we were seated outside on a wobbly table and the senior staff/owner, seeing this, refused to fix it or change us to another seat.

We got our entree (the only good point of our meal) and our mains 1 minute apart from each other. Not to mention we had to wait for quite a long time and saw other tables being served first, despite the fact they arrived and ordered after us. Also, never got cutlery or napkins so had to grab some from the table next to us, as the staff doesn't seem to care.

The entree of dips was actually nice, but the pasta was incredibly watery and had no flavour, and never got Parmesan. However, nothing was as bad as the desserts. My husband ordered a sticky date pudding and the cream was off, same thing happened to the person sitting next to us. When he asked for another, they brought him a cup of ice cream instead. My tiramisu had hair on it, and the replacement one was inedible as the cream was off as well.

We tried to voice this to the owner and she didn't care at all, putting as an excuse that "she's not in the kitchen so can't control what happens there". If this is "one of Perth's best Italian restaurants" don't want to imagine what the bad ones are like.

Sep 26, 2011

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