Reviews


Kyma, St Kilda

Restaurants, Beverage Bar, Greek, Mediterranean, Seafood

Overall 8.4  4

8.2 Recommended

Food  9      Ambience  8      Service  8      Value  8      Drinks  8     


Great food, had the banquet with a group of 6 and another time with 9 of us...recommended.

Feb 05, 2012

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Heaven Gastro Lounge, Melbourne

Restaurants, Pubs, English, French, Italian

Overall 7.5  4

4.2 Below Average

Food  8      Drinks  7      Ambience  2      Service  2      Value  2     


We purchased 2x vouchers from Deals.com and went with one other couple of friends. We were all looking forward to a great evening. Unfortunately, the restaurant is placed under an office building and has no real ambience, it felt like walking into a mediocre dining room.

Many dishes from the menu were not available ("they were busy yesterday...”). The senior staff of the place was rude and with no customer - centric relationship. The food was good, but no service to support the experience. 3 of us wanted eye fillet for main course but they ran out of this dish for tonight. Dessert was a small selection from the menu, as many dishes were not available... (yes - you've guessed it - "they were busy yesterday...”).

When we asked for 2 scoops of plain vanilla ice cream to go along with the sticky date pudding, we were told it would cost a little extra which we were happy to pay, however, they wanted $10 for 2 scoops of plain vanilla ice cream, not even homemade, interesting approach. I could buy 2 litres and get change for that price. So we sent it back untouched.

So, in conclusion, we would not recommend rushing there in a hurry. There are far better restaurants with excellent food and service, great ambience and friendly senior staffs.

Feb 05, 2012

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Displaying: 1 - 2 of 2 reviews



Kyma, St Kilda

Restaurants, Beverage Bar, Greek, Mediterranean, Seafood

Overall 8.4  4

8.2 Recommended

Food  9      Ambience  8      Service  8      Value  8      Drinks  8     


Great food, had the banquet with a group of 6 and another time with 9 of us...recommended.

Feb 05, 2012

Was this review helpful?   |



Heaven Gastro Lounge, Melbourne

Restaurants, Pubs, English, French, Italian

Overall 7.5  4

4.2 Below Average

Food  8      Drinks  7      Ambience  2      Service  2      Value  2     


We purchased 2x vouchers from Deals.com and went with one other couple of friends. We were all looking forward to a great evening. Unfortunately, the restaurant is placed under an office building and has no real ambience, it felt like walking into a mediocre dining room.

Many dishes from the menu were not available ("they were busy yesterday...”). The senior staff of the place was rude and with no customer - centric relationship. The food was good, but no service to support the experience. 3 of us wanted eye fillet for main course but they ran out of this dish for tonight. Dessert was a small selection from the menu, as many dishes were not available... (yes - you've guessed it - "they were busy yesterday...”).

When we asked for 2 scoops of plain vanilla ice cream to go along with the sticky date pudding, we were told it would cost a little extra which we were happy to pay, however, they wanted $10 for 2 scoops of plain vanilla ice cream, not even homemade, interesting approach. I could buy 2 litres and get change for that price. So we sent it back untouched.

So, in conclusion, we would not recommend rushing there in a hurry. There are far better restaurants with excellent food and service, great ambience and friendly senior staffs.

Feb 05, 2012

Was this review helpful?   |



 

Displaying: 1 - 2 of 2 reviews



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