viogeniu

3.5 Below Average

Food  6      Ambience  5      Service  1      Value  2     

Very slow and unacceptable service. The place was hardly half full. It took 20 min for someone to come and ask for the order and then, another 20 min for drinks to arrive (a beer and wine). After almost one hour, we've been told that the food is going to be ready in 40 min. Our kid was starving and we asked at least for a bowl with chips that arrived 30 min later. It was almost two hours of waiting when we decided we had enough and left the place.

The senior staff just commented that it is not his fault and that waiting for two hours was acceptable in his opinion. Not even "sorry" or some kind of compensation to make us stay. Poor girl who had to cook alone for all people because of bad management. We felt sorry for her. Definitely, won't be coming there again.

Dec 27, 2011

3.5 Below Average

Food  6      Ambience  5      Service  1      Value  2     

Very slow and unacceptable service. The place was hardly half full. It took 20 min for someone to come and ask for the order and then, another 20 min for drinks to arrive (a beer and wine). After almost one hour, we've been told that the food is going to be ready in 40 min. Our kid was starving and we asked at least for a bowl with chips that arrived 30 min later. It was almost two hours of waiting when we decided we had enough and left the place.

The senior staff just commented that it is not his fault and that waiting for two hours was acceptable in his opinion. Not even "sorry" or some kind of compensation to make us stay. Poor girl who had to cook alone for all people because of bad management. We felt sorry for her. Definitely, won't be coming there again.

Dec 27, 2011