Reviews


New Shanghai Chinese Restaurant, Chatswood

Restaurants, Chinese, Serves Dinner, Serves Lunch, American Express

Overall 6.9  35

1.8 Not Recommended

Food  4      Ambience  1      Service  1      Value  1     


My friends and I intended to go there for dinner one night. There was a long queue and we had to take a number. There were about 15 customers ahead of us. We waited for 40 minutes at the entrance and our number wasn't called. We went up to the waitress and she claimed that she had called out our number and told us off for walking off somewhere else when we were very obviously waiting in front of the restaurant the whole time.

She insisted that we get to the back of the line and take a new number which was 20 numbers after our number! She should at least have the courtesy to give us the next available table! Not wanting to wait for another half hour, we walked off very unhappy and hungry. We have eaten here before and the food is not bad. I don't think I'll come back because of the atrocious customer service.

There is another New Shanghai nearby in the Lemon Grove Shopping Complex which I think serves as good, if not better dumplings.

Jan 05, 2012

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Last updated on 1st Jun 2012





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New Shanghai Chinese Restaurant, Chatswood

Restaurants, Chinese, Serves Dinner, Serves Lunch, American Express

Overall 6.9  35

1.8 Not Recommended

Food  4      Ambience  1      Service  1      Value  1     


My friends and I intended to go there for dinner one night. There was a long queue and we had to take a number. There were about 15 customers ahead of us. We waited for 40 minutes at the entrance and our number wasn't called. We went up to the waitress and she claimed that she had called out our number and told us off for walking off somewhere else when we were very obviously waiting in front of the restaurant the whole time.

She insisted that we get to the back of the line and take a new number which was 20 numbers after our number! She should at least have the courtesy to give us the next available table! Not wanting to wait for another half hour, we walked off very unhappy and hungry. We have eaten here before and the food is not bad. I don't think I'll come back because of the atrocious customer service.

There is another New Shanghai nearby in the Lemon Grove Shopping Complex which I think serves as good, if not better dumplings.

Jan 05, 2012

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Displaying: 1 - 1 of 1 reviews



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