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Restaurants, Function Venues, Wedding Planners, Family Dining, Good For Groups

Overall 6.6  16

0 of 1 people found the following review helpful

3 Below Average

Quality  2      Food  1      Ambience  3      Service  8      Value  1     


Yep another appalling experience review here. My husband and I spent $400 for the New Years Eve cruise on the very top deck. For this we assumed it would be a classy night out filled with bubbles, fine dining (even with the canapes that was on the menu) and quality entertainment to dance to.

Well what a joke it was. I am so upset that we paid the money for the disgusting night it was. We were served party pies, spring rolls, mini pizzas, samosas - and I am not talking about homemade here, I still can't believe they served this. The good thing is that there were around 4 choices of beer and wine. There was limited staff to wait on the patrons. A lovely man did his best to get around to some of the guests, but it just didn't cut it and the trays were left in the middle of the deck where you helped yourself.

Generally, all of the staff were really lovely and welcoming (the only +). I enjoy having a fun night out but at $200 a pop I didn't expect to be surrounded by young, loud hooligans - I thought it was going to be a classy event! The music was cheesy DJ tunes that even as a professional dancer I did not wish to dance to.

However, the view was lovely and my husband and I did our best to enjoy ourselves. I do not recommend wasting your money...get a city cat!


Response from Management:
Hi rose2012,

We are sorry that the New Years event was not as you were expecting. All our feedback from both our vessels for this event has been so positive. We thank you for taking the time to offer your feedback and are grateful for it as we are constantly striving to improve our product and services. We will certainly pass on all of your feedback to our staff and use your feedback for the development of this event at the end of 2012. Thank you again.


Jan 01, 2012

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Last updated on 1st Jun 2012





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Restaurants, Function Venues, Wedding Planners, Family Dining, Good For Groups

Overall 6.6  16

0 of 1 people found the following review helpful

3 Below Average

Quality  2      Food  1      Ambience  3      Service  8      Value  1     


Yep another appalling experience review here. My husband and I spent $400 for the New Years Eve cruise on the very top deck. For this we assumed it would be a classy night out filled with bubbles, fine dining (even with the canapes that was on the menu) and quality entertainment to dance to.

Well what a joke it was. I am so upset that we paid the money for the disgusting night it was. We were served party pies, spring rolls, mini pizzas, samosas - and I am not talking about homemade here, I still can't believe they served this. The good thing is that there were around 4 choices of beer and wine. There was limited staff to wait on the patrons. A lovely man did his best to get around to some of the guests, but it just didn't cut it and the trays were left in the middle of the deck where you helped yourself.

Generally, all of the staff were really lovely and welcoming (the only +). I enjoy having a fun night out but at $200 a pop I didn't expect to be surrounded by young, loud hooligans - I thought it was going to be a classy event! The music was cheesy DJ tunes that even as a professional dancer I did not wish to dance to.

However, the view was lovely and my husband and I did our best to enjoy ourselves. I do not recommend wasting your money...get a city cat!


Response from Management:
Hi rose2012,

We are sorry that the New Years event was not as you were expecting. All our feedback from both our vessels for this event has been so positive. We thank you for taking the time to offer your feedback and are grateful for it as we are constantly striving to improve our product and services. We will certainly pass on all of your feedback to our staff and use your feedback for the development of this event at the end of 2012. Thank you again.


Jan 01, 2012

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