oscarhrb

2.8 Not Recommended

Food  1      Ambience  7      Service  2      Value  1     

Hi, My partner and I went to lunch last Saturday to celebrate my birthday. At first atmosphere and location is pleasant in your restaurant. However, service and food is absolutely horrendous.

The lovely waitress was doing her best, but that was all about service, as we noticed as soon as food started coming. Dishes and glasses were not very well cleaned. Dips plate was chipped in all different corners that we needed to ask to be replaced, as it was totally disgusting. Dips were split between the 3 containers: onions on the mayonnaise and tomato sauce on the mayonnaise. Onion was dead which we didn’t even dare to try.

Service appalling, once meat was ready: Pieces of meat started coming, but waiter could have been more tactful to wait until we had the time to taste some of what he was bringing. Literally almost every 30 seconds he brought more and more meat, not noticing that even our plate was full.

Meat flavor and texture was the worst. Beef was burned, tough and cold. Fish absolutely terrible, dry and probably the worse eaten in the cheapest fish ‘n’ chips place. Calamari was rare, lamb and pork also tasted old. We thought that this situation was occurring maybe because we were one of only 3 tables serving on this side of the room.

We didn’t want to complain in part because waiters seem to be doing their best with no management personnel visible or in charge. I didn’t want to ruin my birthday either. I’m sure that many people comment to you about this extremely poor service for the standards expected in this city and location. We certainly won’t go come back again, and we’re sorry for that. Please take note of this.

Aug 23, 2010

2.8 Not Recommended

Food  1      Ambience  7      Service  2      Value  1     

Hi, My partner and I went to lunch last Saturday to celebrate my birthday. At first atmosphere and location is pleasant in your restaurant. However, service and food is absolutely horrendous.

The lovely waitress was doing her best, but that was all about service, as we noticed as soon as food started coming. Dishes and glasses were not very well cleaned. Dips plate was chipped in all different corners that we needed to ask to be replaced, as it was totally disgusting. Dips were split between the 3 containers: onions on the mayonnaise and tomato sauce on the mayonnaise. Onion was dead which we didn’t even dare to try.

Service appalling, once meat was ready: Pieces of meat started coming, but waiter could have been more tactful to wait until we had the time to taste some of what he was bringing. Literally almost every 30 seconds he brought more and more meat, not noticing that even our plate was full.

Meat flavor and texture was the worst. Beef was burned, tough and cold. Fish absolutely terrible, dry and probably the worse eaten in the cheapest fish ‘n’ chips place. Calamari was rare, lamb and pork also tasted old. We thought that this situation was occurring maybe because we were one of only 3 tables serving on this side of the room.

We didn’t want to complain in part because waiters seem to be doing their best with no management personnel visible or in charge. I didn’t want to ruin my birthday either. I’m sure that many people comment to you about this extremely poor service for the standards expected in this city and location. We certainly won’t go come back again, and we’re sorry for that. Please take note of this.

Aug 23, 2010