grumbleguts1

2.5 Not Recommended

Food  2      Ambience  6      Service  1      Value  1     

As a local resident, I was terribly disappointed in our brunch on Sunday at Awaba Cafe. We were a table of 4 and none of us will be going back any time soon. Firstly, the staff 'lost' our order so after being there for an hour and a half, we still hadn't eaten! We chased the order 45 mins after they'd first taken it, it then took them 15 mins to come back to us to say they'd lost it and then didn't serve us the brunch until over half an hour later! They obviously plated our food too quickly as our meals looking distinctly different from the same meals that had been plated for other tables and the food was dry and eggs were overly cooked.

What was even more disappointing was there was no offer at the end of the meal to discount the total/throw in the coffee's for free etc. We were all very disappointed and felt very ripped off. This is only the second time I've been to Awaba for brunch. Whilst my first experience also wasn't great due to the slow service, this time the only thing I could rate it on was it's ambiance and it has the location to thank for that! I'm not someone who would normally complain but they've certainly lost 4 local patrons following this experience!

Oct 24, 2011

2.5 Not Recommended

Food  2      Ambience  6      Service  1      Value  1     

As a local resident, I was terribly disappointed in our brunch on Sunday at Awaba Cafe. We were a table of 4 and none of us will be going back any time soon. Firstly, the staff 'lost' our order so after being there for an hour and a half, we still hadn't eaten! We chased the order 45 mins after they'd first taken it, it then took them 15 mins to come back to us to say they'd lost it and then didn't serve us the brunch until over half an hour later! They obviously plated our food too quickly as our meals looking distinctly different from the same meals that had been plated for other tables and the food was dry and eggs were overly cooked.

What was even more disappointing was there was no offer at the end of the meal to discount the total/throw in the coffee's for free etc. We were all very disappointed and felt very ripped off. This is only the second time I've been to Awaba for brunch. Whilst my first experience also wasn't great due to the slow service, this time the only thing I could rate it on was it's ambiance and it has the location to thank for that! I'm not someone who would normally complain but they've certainly lost 4 local patrons following this experience!

Oct 24, 2011