froglegs

4.3 Below Average

Food  1      Ambience  6      Service  7      Value  3     

I had been recommended to dine at the Bath hotel by friends who regularly go there. We were seated by a very friendly girl, who continued to serve us during the night, always making sure we were okay. We ordered our main meals and did not receive them until 1 hour and 45 minutes later. I could see that the night was busy, but the wait from the kitchen was appalling!

The staff members continually were apologising to us and due to their friendly nature, it slightly helped the matter. But the kitchen quite frankly needs some serious attention! Once our meals were received the schnitzel was burnt and the 'rare' steak was cooked right through. Thank you to the waitresses who tried their best to help us during the night. And to the kitchen staff, you are disgraceful.

Jan 31, 2012

4.3 Below Average

Food  1      Ambience  6      Service  7      Value  3     

I had been recommended to dine at the Bath hotel by friends who regularly go there. We were seated by a very friendly girl, who continued to serve us during the night, always making sure we were okay. We ordered our main meals and did not receive them until 1 hour and 45 minutes later. I could see that the night was busy, but the wait from the kitchen was appalling!

The staff members continually were apologising to us and due to their friendly nature, it slightly helped the matter. But the kitchen quite frankly needs some serious attention! Once our meals were received the schnitzel was burnt and the 'rare' steak was cooked right through. Thank you to the waitresses who tried their best to help us during the night. And to the kitchen staff, you are disgraceful.

Jan 31, 2012