amazhel

0 of 1 people found the following review helpful

1.8 Not Recommended

Food  2      Ambience  1      Service  1      Value  3     

I too bought a voucher through Groupon for a meal deal for 4 and we were excited about going there as looked forward to the european dishes. Disappointing to say the least was our experience. We were forgotten as we sat outside (there is only about 6 tables in the whole place, 3 of which are outside) and we announced when we arrived we would sit outside.

We were basically the only people eating there. I was told when I went back inside after waiting awhile to ask if we could order now "Oh sorry, outta sight outta mind". Really? After starting to order, pretty much everything we wanted wasn't available. No stuffed cabbage rolls, no stuffed capiscums, no crocodile, no scollopini marsala pasta, no garlic prawns, only one serving of meatball spaghetti left etc which really left very little else to choose from and odd excuses as to why nothing was available.

It was a frustrating experience to order anything. Why have it on the permanant menu if its not made everyday? My mother had her pasta dish slopped all over white trousers when it was served to her. Very little apology. The meals were served higgledypiggledy, no particular order and a couple of the pizza's weren't what we ordered as well as one of the pasta's.

The goulash which pretty much was all that was available of their signiture dishes was like a bolognaise sauce with tiny chunks of meat in it and served with spaghetti. Never had such an awful goulash. They had their opportunity to impress new diners to their little establishment but, unfortunately, for them we won't bother going there again.

I also would never recommend anyone going there unless you're happy with very average food, a menu that which seems to be pot luck if what is advertised on it is actually available and dreadful service.

Response from Management:
A number of errors by this person. There were 10 people sharing meals for 8 people. The restaurant had 37 diners at the same time as this group and they were most definitely not the only ones there. We didn’t know this group were outside because they forgot to tell anyone. We thought they had left. There are 8 large tables and 37 chairs. All meals were available for them except crocodile and chicken breasts. The mother did not have a past dish slopped all over here, but she did have some sauce spill off the plate as it was handed to her because she moved and bumped the waiter. The group ordered 4 pizzas, four pasta dishes and two European meals and they ATE THE LOT. This shows they were all desperately hungry at the same time or that they simply enjoyed every morsel. They had a choice of 37 pasta dishes and 32 pizzas. Only two items were not available. No doubt this post was made by a competitor restaurant...well here is some news dearie, the quality of our food can’t be matched and if you need to resort to gutter tactics to win business away from us, you wont last long.

Dec 21, 2011

0 of 1 people found the following review helpful

1.8 Not Recommended

Food  2      Ambience  1      Service  1      Value  3     

I too bought a voucher through Groupon for a meal deal for 4 and we were excited about going there as looked forward to the european dishes. Disappointing to say the least was our experience. We were forgotten as we sat outside (there is only about 6 tables in the whole place, 3 of which are outside) and we announced when we arrived we would sit outside.

We were basically the only people eating there. I was told when I went back inside after waiting awhile to ask if we could order now "Oh sorry, outta sight outta mind". Really? After starting to order, pretty much everything we wanted wasn't available. No stuffed cabbage rolls, no stuffed capiscums, no crocodile, no scollopini marsala pasta, no garlic prawns, only one serving of meatball spaghetti left etc which really left very little else to choose from and odd excuses as to why nothing was available.

It was a frustrating experience to order anything. Why have it on the permanant menu if its not made everyday? My mother had her pasta dish slopped all over white trousers when it was served to her. Very little apology. The meals were served higgledypiggledy, no particular order and a couple of the pizza's weren't what we ordered as well as one of the pasta's.

The goulash which pretty much was all that was available of their signiture dishes was like a bolognaise sauce with tiny chunks of meat in it and served with spaghetti. Never had such an awful goulash. They had their opportunity to impress new diners to their little establishment but, unfortunately, for them we won't bother going there again.

I also would never recommend anyone going there unless you're happy with very average food, a menu that which seems to be pot luck if what is advertised on it is actually available and dreadful service.

Response from Management:
A number of errors by this person. There were 10 people sharing meals for 8 people. The restaurant had 37 diners at the same time as this group and they were most definitely not the only ones there. We didn’t know this group were outside because they forgot to tell anyone. We thought they had left. There are 8 large tables and 37 chairs. All meals were available for them except crocodile and chicken breasts. The mother did not have a past dish slopped all over here, but she did have some sauce spill off the plate as it was handed to her because she moved and bumped the waiter. The group ordered 4 pizzas, four pasta dishes and two European meals and they ATE THE LOT. This shows they were all desperately hungry at the same time or that they simply enjoyed every morsel. They had a choice of 37 pasta dishes and 32 pizzas. Only two items were not available. No doubt this post was made by a competitor restaurant...well here is some news dearie, the quality of our food can’t be matched and if you need to resort to gutter tactics to win business away from us, you wont last long.

Dec 21, 2011