Reviews


Ostratos Greek Taverna, Braddon

Pubs, Greek, BYO, Licensed, Serves Dinner

Overall 3.5  8

3.4 Below Average

Food  8      Drinks  5      Ambience  2      Service  1      Value  1     


We had booked a table for 28 people, a few days prior to this we collected menus from the owner. These menus were distributed and everyone selected what they wanted. We faxed the orders through without any problems (names, dish and price).

On the day of the farewell everyone arrived on time and the food started to come out. On this day the food was actually very good, everything was fresh and tasty. Problem was when we go the bill, they seemed to have overcharged us, by a substantial amount. When they were questioned about it the supervisor had to be called. She appeared to be a simpleton and advised that all the lamb dishes had gone up, whilst the chicken options remained the same. I advised them that was not what was stated on the menu the owner had given us and showed them the menu we had. The story then changed and we were advised that that we had an old menu and everything had gone up a few weeks ago. We asked to speak to the owner as he had given us the menus, he in turn denied giving us the menu. People were getting impatient at this stage and began noticing that the menus plastered on the doors and walls were exactly the same ones as we had been given.

In the end the owner agreed to refund the difference. The menus which were laminated had different prices all together. Obviously the owner/supervisor have no understanding of customer service and behaved very dishonestly. I wouldn’t recommend this place to anyone, despite the food being really good.

Apr 08, 2011

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Hog's Breath Cafe, Canberra

Cafes, Steak House

Overall 5.4  13

9 Highly Recommended

Food  9      Ambience  9      Service  9      Value  9     


Booked a table for 23, the staff were friendly and accommodating. All the meals came out on time, and were perfectly cooked. Service was great. Couldn't ask for a better place for a farewell.

Apr 08, 2011

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Last updated on 1st Jun 2012





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Displaying: 1 - 2 of 2 reviews



Ostratos Greek Taverna, Braddon

Pubs, Greek, BYO, Licensed, Serves Dinner

Overall 3.5  8

3.4 Below Average

Food  8      Drinks  5      Ambience  2      Service  1      Value  1     


We had booked a table for 28 people, a few days prior to this we collected menus from the owner. These menus were distributed and everyone selected what they wanted. We faxed the orders through without any problems (names, dish and price).

On the day of the farewell everyone arrived on time and the food started to come out. On this day the food was actually very good, everything was fresh and tasty. Problem was when we go the bill, they seemed to have overcharged us, by a substantial amount. When they were questioned about it the supervisor had to be called. She appeared to be a simpleton and advised that all the lamb dishes had gone up, whilst the chicken options remained the same. I advised them that was not what was stated on the menu the owner had given us and showed them the menu we had. The story then changed and we were advised that that we had an old menu and everything had gone up a few weeks ago. We asked to speak to the owner as he had given us the menus, he in turn denied giving us the menu. People were getting impatient at this stage and began noticing that the menus plastered on the doors and walls were exactly the same ones as we had been given.

In the end the owner agreed to refund the difference. The menus which were laminated had different prices all together. Obviously the owner/supervisor have no understanding of customer service and behaved very dishonestly. I wouldn’t recommend this place to anyone, despite the food being really good.

Apr 08, 2011

Was this review helpful?   |



Hog's Breath Cafe, Canberra

Cafes, Steak House

Overall 5.4  13

9 Highly Recommended

Food  9      Ambience  9      Service  9      Value  9     


Booked a table for 23, the staff were friendly and accommodating. All the meals came out on time, and were perfectly cooked. Service was great. Couldn't ask for a better place for a farewell.

Apr 08, 2011

Was this review helpful?   |



 

Displaying: 1 - 2 of 2 reviews



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