Reviews


Italian Kitchen The, Kaleen

Restaurants, Italian

Overall 4.7  8

1.3 Not Recommended

Food  2      Ambience  1      Service  1      Value  1     


We decided to try the Italian Kitchen as my hubby had been there before years ago and had a good experience. It has obviously gone downhill. We entered the restaurant to find two large tables covered in left over food from previous diners which was not a good look! We waited 15 minutes to order while others who arrived after us were served first. We could not order pizza as they had run out of bases (by 7.00pm on a Friday night!) even though this makes up half the menu.

The garlic bread and salad (which was a main) were served at the same time with the lasagne and cannelloni coming out 15 minutes later. The salad contained lettuce that was black and slimy and other meals were obviously reheated. Very bland and average presentation.

The waiting staff did not seem to care that we were even there. They spent all of their time dealing with take away orders. Used our Entertainment Book voucher which entitled us to 25% off to only receive $10 off our $61 bill. A terrible experience which has put me off dining out in Canberra. Avoid at all costs!

Dec 17, 2011

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Italian Kitchen The, Kaleen

Restaurants, Italian

Overall 4.7  8

1.3 Not Recommended

Food  2      Ambience  1      Service  1      Value  1     


We decided to try the Italian Kitchen as my hubby had been there before years ago and had a good experience. It has obviously gone downhill. We entered the restaurant to find two large tables covered in left over food from previous diners which was not a good look! We waited 15 minutes to order while others who arrived after us were served first. We could not order pizza as they had run out of bases (by 7.00pm on a Friday night!) even though this makes up half the menu.

The garlic bread and salad (which was a main) were served at the same time with the lasagne and cannelloni coming out 15 minutes later. The salad contained lettuce that was black and slimy and other meals were obviously reheated. Very bland and average presentation.

The waiting staff did not seem to care that we were even there. They spent all of their time dealing with take away orders. Used our Entertainment Book voucher which entitled us to 25% off to only receive $10 off our $61 bill. A terrible experience which has put me off dining out in Canberra. Avoid at all costs!

Dec 17, 2011

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Displaying: 1 - 1 of 1 reviews



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