Overall 3 1
1 of 1 people found the following review helpful
3 Below Average
Quality 1 Service 1 Value 7
With Alpha, you get what you pay for. I left my car there because it was cheaper than most other places, but their handling of my vehicle was negligent. I returned to find my car key bent like a banana, to the extent that it would not even fit into the ignition. It's costing $200 to replace and Alpha have not even acknowledged, let alone responded, to my written communications about it. Most unprofessional.
Feb 05, 2012
Restaurants, Italian, Fine Dining, Romantic and Intimate, BYO
Overall 6.9 22
1 Not Recommended
Service 1
On Friday, a gal pal and I (also a gal) thought we'd head to Il Solito for dinner. We were "greeted" at the door by being told there would be a 90 minute wait for a table, but that we could eat at the bar if we wished. Glancing at the bar, I noticed only one bar stool, and with a smile on my face and a jovial voice I asked if we needed to take turns sitting on the stool.
Doorman's response: "I can get you another stool smart arse". My reaction: "I beg your pardon?". Doorman's response: "You started it. Next time don't be such a smart arse". At which point, gal pal and I turned around and walked across the road to the lovely Italy I. When I called to complain the following day, I had the privilege of speaking to the doorman, who in fact turned out to be the restaurant manager, Steve. Great manager Steve. Il Solito owners, I wander how many other customers he is driving away?
May 08, 2011
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Displaying: 1 - 2 of 2 reviews
Overall 3 1
1 of 1 people found the following review helpful
3 Below Average
Quality 1 Service 1 Value 7
With Alpha, you get what you pay for. I left my car there because it was cheaper than most other places, but their handling of my vehicle was negligent. I returned to find my car key bent like a banana, to the extent that it would not even fit into the ignition. It's costing $200 to replace and Alpha have not even acknowledged, let alone responded, to my written communications about it. Most unprofessional.
Feb 05, 2012
Restaurants, Italian, Fine Dining, Romantic and Intimate, BYO
Overall 6.9 22
1 Not Recommended
Service 1
On Friday, a gal pal and I (also a gal) thought we'd head to Il Solito for dinner. We were "greeted" at the door by being told there would be a 90 minute wait for a table, but that we could eat at the bar if we wished. Glancing at the bar, I noticed only one bar stool, and with a smile on my face and a jovial voice I asked if we needed to take turns sitting on the stool.
Doorman's response: "I can get you another stool smart arse". My reaction: "I beg your pardon?". Doorman's response: "You started it. Next time don't be such a smart arse". At which point, gal pal and I turned around and walked across the road to the lovely Italy I. When I called to complain the following day, I had the privilege of speaking to the doorman, who in fact turned out to be the restaurant manager, Steve. Great manager Steve. Il Solito owners, I wander how many other customers he is driving away?
May 08, 2011
Displaying: 1 - 2 of 2 reviews
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