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Reviews by Mel & G

Displaying 1 - 1 of 1 reviews

Bellakai, Coolangatta, QLD

Bellakai
Modern Australian Restaurant

Overall

Average

Food 6

Ambience 8

Service 3

Value 5

Whilst I agree with the Overview it forgets to mention two critical elements, the quality of the service and the attention to detail of the chef. We booked for dinner tonight and the seating was nearly as requested, however, the service was not. Lacking promptness and accuracy our waitress did not write down our order and needless to say, they got it wrong. We were unsure of who "our" waitress was (seemingly understaffed) and my entree was "forgotten", though I should have taken that as a good omen, the soft shell crab was below par and the eye fillet (requested rare) was medium and sub standard.

The "Overview" promises so much but the execution leaves so much to be desired. They have a great opportunity to demonstrate the BEST of Coolangatta but attention to detail in service and finish would surely impress the type of clientele the Mantra's guests have become accustomed to in Sydney and Melbourne.

16 January 2008

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Reviews by Mel & G