Reviews


Lugarno Seafood, Lugarno

Restaurants, International, Modern Australian, Seafood, Fine Dining

Overall 6.8  119

1.5 Not Recommended

Food  1      Ambience  3      Service  1      Value  1     


Should have went with my gut feeling after reading all the reviews on this place but was stubborn and thought to give it the benefit of the doubt and give it a shot anyway. Just came back from there for my husbands 30th birthday with our families.

Service was an absolute shocker. Can't believe the lack of attention to detail and the rude staff. Wouldn't hurt if the senior staff cracked a smile either. Just got a bad vibe about the place from the moment we walked in.

Food is lousy! For what you pay it is definitely not worth it. We ordered the set menu and I am very disappointed at the quality of food. The veal was dry and flavour was not even close to standard. The tortellini was lacking flavour too. Not much of a break between starters and mains feel like they are just rushing.

The lighting in there is a shocker, just seems to get darker as the night progresses, seems as though they are trying to cover up all the mistakes by keeping you in the dark!

We took a birthday cake and gave it to the staff on arrival to bring out later. Once our plates were cleared after mains, all of a sudden one of the waiters comes up with the birthday cake and candles lit up without even asking us if we were ready for it or wanted to order any coffees etc and then places the birthday cake in front of my father in law who mind you is in his 60s instead of my husband and on arrival they asked me who the cake was going to and I told them, they couldn't even get that right!

Once I pointed out the the waiter how rude and unprofessional that was for not even asking if we were ready, his answer was "I thought you wanted a surprise". My blood is absolutely boiling after tonights experience. What an embarrassment, what was meant to be a nice and memorable night out with family for a special occasion ended up a disaster!

Basically, the Only good thing about this place would have to be the location/ view. Even that is not a reason to be going there. Don't even bother wasting your time or your money!

Jan 26, 2012

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Lugarno Seafood, Lugarno

Restaurants, International, Modern Australian, Seafood, Fine Dining

Overall 6.8  119

1.5 Not Recommended

Food  1      Ambience  3      Service  1      Value  1     


Should have went with my gut feeling after reading all the reviews on this place but was stubborn and thought to give it the benefit of the doubt and give it a shot anyway. Just came back from there for my husbands 30th birthday with our families.

Service was an absolute shocker. Can't believe the lack of attention to detail and the rude staff. Wouldn't hurt if the senior staff cracked a smile either. Just got a bad vibe about the place from the moment we walked in.

Food is lousy! For what you pay it is definitely not worth it. We ordered the set menu and I am very disappointed at the quality of food. The veal was dry and flavour was not even close to standard. The tortellini was lacking flavour too. Not much of a break between starters and mains feel like they are just rushing.

The lighting in there is a shocker, just seems to get darker as the night progresses, seems as though they are trying to cover up all the mistakes by keeping you in the dark!

We took a birthday cake and gave it to the staff on arrival to bring out later. Once our plates were cleared after mains, all of a sudden one of the waiters comes up with the birthday cake and candles lit up without even asking us if we were ready for it or wanted to order any coffees etc and then places the birthday cake in front of my father in law who mind you is in his 60s instead of my husband and on arrival they asked me who the cake was going to and I told them, they couldn't even get that right!

Once I pointed out the the waiter how rude and unprofessional that was for not even asking if we were ready, his answer was "I thought you wanted a surprise". My blood is absolutely boiling after tonights experience. What an embarrassment, what was meant to be a nice and memorable night out with family for a special occasion ended up a disaster!

Basically, the Only good thing about this place would have to be the location/ view. Even that is not a reason to be going there. Don't even bother wasting your time or your money!

Jan 26, 2012

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Displaying: 1 - 1 of 1 reviews



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