J H.

3 Below Average

Food  4      Ambience  1      Service  3      Value  4     

My friend and I went to George's Paragon southport for my 21st birthday lunch today, when I had phoned to book I had said that I was coming in for my 21st birthday and got a rude reply from the senior staff say 'oh ok ' no happy birthday or anything!

We arrived to greet the senior staff at the front desk to be seated and again extremely rude, I don't know if we had caught him on a bad day as he got very upset that we didn't tell him a baby was coming with us? He said 'so a table for 3 then?' I then replied oh sorry 2 people and a baby, it felt like he wanted to argue the fact that he thought we were supposed to book for a baby?

We were then taken to a table outside under a big tarp with no aircon in 33 degree heat with a baby? We sat down, table service was great until I asked for a bottle of still water for the table and was brought an old bottle of woolworths home brand water, which we both thought was strange.

Ordered, had my entree and with our mains straight after? While eating I found a small black hair in my chips which was horrible! When we asked for the bill we had been charged 9.50 for the bottle of water and nothing had been done about the hair, I then called the senior staff over to the table to ask why we're charged for water that was supposed to be free and if we can get a discount for finding a hair in my chips.

He then argued with the both of us, saying we should know water isn't free and why we weren't happy. The lunch was horrible and I will never go back there again! Thanks for an amazing lunch George's Paragon southport!

Jan 10, 2012

3 Below Average

Food  4      Ambience  1      Service  3      Value  4     

My friend and I went to George's Paragon southport for my 21st birthday lunch today, when I had phoned to book I had said that I was coming in for my 21st birthday and got a rude reply from the senior staff say 'oh ok ' no happy birthday or anything!

We arrived to greet the senior staff at the front desk to be seated and again extremely rude, I don't know if we had caught him on a bad day as he got very upset that we didn't tell him a baby was coming with us? He said 'so a table for 3 then?' I then replied oh sorry 2 people and a baby, it felt like he wanted to argue the fact that he thought we were supposed to book for a baby?

We were then taken to a table outside under a big tarp with no aircon in 33 degree heat with a baby? We sat down, table service was great until I asked for a bottle of still water for the table and was brought an old bottle of woolworths home brand water, which we both thought was strange.

Ordered, had my entree and with our mains straight after? While eating I found a small black hair in my chips which was horrible! When we asked for the bill we had been charged 9.50 for the bottle of water and nothing had been done about the hair, I then called the senior staff over to the table to ask why we're charged for water that was supposed to be free and if we can get a discount for finding a hair in my chips.

He then argued with the both of us, saying we should know water isn't free and why we weren't happy. The lunch was horrible and I will never go back there again! Thanks for an amazing lunch George's Paragon southport!

Jan 10, 2012