Reviews


Big Mexican Rancho, The, Gymea

Restaurants, Mexican / Latin American, BYO

Overall 6.4  89

1 of 3 people found the following review helpful

1.3 Not Recommended

Food  1      Ambience  2      Service  1      Value  1     


A night out with friends and family at this poor excuse for a restaurant has to be one of the most disgusting dining experiences I have ever had. Started off by ordering Deluxe Nacho's for an entree. When they finally turned up they were just a plain order with ingredients missing. We then waited another hour and a half for our main course though we noticed other tables getting their food quicker, having arrived after us. We finally got the attention of a waitress who at first gave us the 'talk to the hand' gesture and questioned as to why our meals haven't arrived. They claimed that the order was misplaced and offered no apologies. All they could say was that it wasn't their fault. Nonetheless we paid for our drinks and left. This will be one place I will avoid until management changes hands and they learn a little customer service. I wouldn't recommend this place to anyone.

Jan 29, 2012

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Last updated on 1st Jun 2012





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Displaying: 1 - 1 of 1 reviews



Big Mexican Rancho, The, Gymea

Restaurants, Mexican / Latin American, BYO

Overall 6.4  89

1 of 3 people found the following review helpful

1.3 Not Recommended

Food  1      Ambience  2      Service  1      Value  1     


A night out with friends and family at this poor excuse for a restaurant has to be one of the most disgusting dining experiences I have ever had. Started off by ordering Deluxe Nacho's for an entree. When they finally turned up they were just a plain order with ingredients missing. We then waited another hour and a half for our main course though we noticed other tables getting their food quicker, having arrived after us. We finally got the attention of a waitress who at first gave us the 'talk to the hand' gesture and questioned as to why our meals haven't arrived. They claimed that the order was misplaced and offered no apologies. All they could say was that it wasn't their fault. Nonetheless we paid for our drinks and left. This will be one place I will avoid until management changes hands and they learn a little customer service. I wouldn't recommend this place to anyone.

Jan 29, 2012

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Displaying: 1 - 1 of 1 reviews



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