Reviews


Ristorante Renaissance, Surfers Paradise

Cafes, Italian, Serves Breakfast

Overall 2.9  6

1.3 Not Recommended

Food  1      Ambience  2      Service  1      Value  1     


Absolutely terrible. I would go as far to say it is the worst food and service I have ever experienced. Firstly ordered two pizzas. They were utterly disappointing. The pizzas bases were obviously specials bought from Coles (right behind this restaurant). Topping? Not really, obviously they don't know to use mozzarella cheese or melting cheese because it was all clumpy and cold. Want prawns on your pizza? Forget it unless you want to Peel your own prawns from the pizza, do these kitchen staffs have any idea? For $22 this was the worst money I have ever spent.

Also ordered a salmon dish, ended up with flathead and they even tried to charge us for it. When we mentioned it was the wrong dish they offered to give us a 15% discount, fair enough, until we got the bill. Our bill was completely wrong and they have even charged us for more expensive dished that we didn't order. When we asked for them to amend the bill, the main woman in charge was extremely rude and took another 10 minutes to amend the bill, which was wrong yet again, actually more than the first bill as she took our 15% discount off.

And one final thing, where do they take their table water from - the chevron pool? Tasted like pure chlorine. Absolutely disgusting excuse for a restaurant.

Jan 04, 2012

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Displaying: 1 - 1 of 1 reviews



Ristorante Renaissance, Surfers Paradise

Cafes, Italian, Serves Breakfast

Overall 2.9  6

1.3 Not Recommended

Food  1      Ambience  2      Service  1      Value  1     


Absolutely terrible. I would go as far to say it is the worst food and service I have ever experienced. Firstly ordered two pizzas. They were utterly disappointing. The pizzas bases were obviously specials bought from Coles (right behind this restaurant). Topping? Not really, obviously they don't know to use mozzarella cheese or melting cheese because it was all clumpy and cold. Want prawns on your pizza? Forget it unless you want to Peel your own prawns from the pizza, do these kitchen staffs have any idea? For $22 this was the worst money I have ever spent.

Also ordered a salmon dish, ended up with flathead and they even tried to charge us for it. When we mentioned it was the wrong dish they offered to give us a 15% discount, fair enough, until we got the bill. Our bill was completely wrong and they have even charged us for more expensive dished that we didn't order. When we asked for them to amend the bill, the main woman in charge was extremely rude and took another 10 minutes to amend the bill, which was wrong yet again, actually more than the first bill as she took our 15% discount off.

And one final thing, where do they take their table water from - the chevron pool? Tasted like pure chlorine. Absolutely disgusting excuse for a restaurant.

Jan 04, 2012

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Displaying: 1 - 1 of 1 reviews



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