The Roxy Arcade
71 George St
Parramatta NSW 2150
(02) 9633 9926
Susan Wong & Jeremy Cho
Average Meal Price
$24 - based on one entree & main course only
Bookings are essential
No of Seats 140
Tue to Sun 11:30am - 2:30pm
Tue to Sun 5:30pm - 10pm
Corkage Per Person $1.50
$1.50 pp surcharge on public holidays
3.3 Below Average
Food 7 Ambience 2 Service 1 Value 3
I have been to Temasek on numerous occasions with my family to enjoy their famous hainanese chicken. The waiting staff consistently gives terrible service and never strives to make customers feel welcome. I read an old post where the restaurant defends this by saying it's hawker style food- 'get used to it'. But hey they aren't charging hawkers prices, in fact far from it so stop the attitude. Won't be long before another Malaysian restaurant figures this out, I won't be going back again.
Feb 27, 2014
Food 6 Ambience 4 Service 3 Value 7
I love the hainese chicken here. It's so juicy & tender ~ been eating it for years. Other things such as hokkien mee, sambal kang kong, lemongrass pork are also nice. It's good to go with a group of ppl & share~
Feb 24, 2014
Food 7 Ambience 3 Service 3 Value 6
Food is great. Couldn't fault it. Service is terrible. It took us 15 minutes to get the waiter's attention to take our order. We were crammed in like sardines and even asking to top up drinks was difficult. Overall you go for the food. It's not for a fine dining experience.
Nov 06, 2013
9.3 Highly Recommended
Food 10 Ambience 7 Service 10 Value 10
Always great food.
Jul 01, 2013
Food 9 Ambience 6 Service 6 Value 8
The service was quick and efficient, and our meals arrived only a mere 5 minutes or so after our waitress took our order. Seeing other tables laden with succulent Hainanese chicken rice and creamy laksa, our appetites were definitely thankful for the short wait!
The char kway teow was a glorious combination of soft, elastic ho fun, stir fried with fresh bean sprouts for crunch, big juicy king prawns, sweet Chinese sausage lap cheong, and was flecked with chopped red chilis for some heat and fire (the chilis are optional, but we couldn’t resist!). There was a slight sweetness to the delicious salty soy sauce flavour and pleasingly, there was no heavy oily feeling in the mouth. The smokiness of the well seasoned wok can also be tasted in this dish.
Jun 17, 2013
Food 10 Ambience 5 Service 7
Love the food but it is always crowded and don't expect much service.
Jan 04, 2013
2 Not Recommended
Food 3 Ambience 2 Service 1 Value 2
We had a booking in this place. When we came we asked where we should go. The waiter was puzzled. Later a colleague came and told me it was that side. The waiter sighed loudly and said in a condescending tone "Oh, so it's That side."
When we arrived it took about 15-20 minutes for the food to arrive and the food after took a while to come.
Food: The food wasn't great. The food that came was all cold. Since we had a booking I would expect then to expect us to come, therefore, preparing the food properly for us. Since it was cold, it would have been ready for a while yet we were still served 15-20 minutes after.
Ambience: The air conditioners were on the whole time. This was welcome at first, but as it approached night time it was cold outside, and the air conditioners were still on.
Service: The service was terrible. The waiters completely ignored the children and were always in a hurry. Sometimes they would not have taken all orders as they would lead abruptly. It was a painful experience just ordering food. Also, on one occasion, we asked for a refill of our jug. We told the waiter to refill lemonade but he still smelled he jug. That was unhygienic. Afterwards another waiter came to ask us what we were refilling.
Value: We paid $38 for this. There wasn't much food and it was cold. The service was terrible
Dec 21, 2012
Food 9 Ambience 7 Service 8 Value 8
Really good food and really good value for money. I was a bit apprehensive having read the bad reviews regarding their service but we made a booking and got in there really early before the rush and the service was prompt and friendly.
Dec 09, 2012
Food 8 Ambience 7 Service 1 Value 5
Their food are quite authentic and nice, however, I would only recommend this place if you can bare with their absolutely rubbish customer service and up themselves attitude.
Many times we have visited here only purely because their food quality is pretty good. Went with my wife who is now 30-something weeks pregnant, the lady at the counter was busy sorting out bills and collecting money, yet leaving my wife standing there waiting for over 5 minutes for a table when half the restaurant was empty with vacant tables.
So finally she sat down and place the order, when she ordered for a hainan chicken rice, she specially asked for the chicken to be completely cooked, because previously we have been there and the chicken wasn't 100% cooked and there were a bit of raw flesh around the bones, so she told the waitress. The waitress responded: "oh, we can only do it if the chef is not too busy, since it is now lunch time". That's just plain rude seriously, which restaurant chef isn't busy during lunch time?
We won't be revisiting them anymore, this is so far the worst experience with them ever. We used to be regulars there, but we will eat elsewhere now.
Nov 07, 2012
0 of 1 reader found the following review helpful
4.5 Below Average
Food 5 Ambience 4 Service 4 Value 5
The Roti Canai was dense and flat, I much preferred the ones served somewhere else which were soft and fluffy, the Chicken Rice tasted bland, the popular boneless Hainanese Chicken was average that night and I disliked Temesak’s Mee Goreng. The best thing I ordered that night was my Chendol Drink which consisted of palm sugar, red beans, green pandan jelly, coconut milk and crushed ice.
Oct 31, 2012