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User Reviews on Sushi Suma
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Displaying 1 - 10 of 132 comments
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| Overall |
  
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Below Average |
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Food 6 |
Ambience 2 |
Service 1 |
Value 5 |
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I do not know why I return to this place. The service is non existent, the primary waiter, who has been there for years, is always rude and the value has decreased.
Two of us ordered the tempura and sushi meal set. This comes with more food than 2 people can eat, and 2 serves of agedashi tofu. But the head waiter forces you to order either an extra miso or rice, "you cannot not order one". And only 1 serve of Japanese tea is included, mind you the tea we received (and were charged $2 extra for) was in a cup measuring about 50mL.
I also noted it was not as busy as usual and the kitchen staff save the sushi chef, are all different. Dine at your own risk.
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spiderpig -
See my reviews 1 , 19 December 2008
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| Overall |
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Not Recommended |
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Food 5 |
Ambience 2 |
Service 1 |
Value 1 |
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There is no service at this place. We had made a booking 1 week in advance for a table of 10, but upon arrival, we were not greeted and any attempts to grab the waiters attention were simply ignored. I asked the man where our table was, and he rudely said it was not available for another 1/2 hr and walked off. We asked another girl can we sit ourselves down at a table as we had made a reservation (although there were no tables avail!!), and she pointed upstairs and walked off. I come here for dinner and expect to be serviced. I will not be coming back.
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tofu -
See my reviews 46, 11 December 2008
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| Overall |
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Below Average |
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Food 7 |
Ambience 1 |
Service 1 |
Value 7 |
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Appalling service. Despite having a booking, we were "greeted" by possibly the rudest man I've ever encountered who refused to let us speak or have the table we booked a week in advance and pushed us upstairs for an hour. Appalling service. Rude man. Shame the food is so good.
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se1 -
See my reviews 1, 28 November 2008
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| Overall |
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Recommended |
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Food 8 |
Ambience 7 |
Service 6 |
Value 8 |
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At peak times, you'll be waiting a while for dinner, but this problem has been alleviated to some degree by an upstairs waiting area. But the food is well worth the wait. The sashimi I had here was probably the best I've ever had, and the rest of the meal was all above par. It's really quite good value too.
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whatthecorpulent -
See my reviews 14, 11 November 2008
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| Overall |
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Recommended |
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Food 9 |
Ambience 6 |
Service 7 |
Value 10 |
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Fast food done well! Gigantic servings! so cheap!!! and fresh!
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Amra.C -
See my reviews 4, 03 November 2008
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| Overall |
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Highly Recommended |
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Food 10 |
Ambience 8 |
Service 8 |
Value 10 |
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I enjoyed the food as it was light but flavoursome. The restaurant is small but accommodating. The waiters have a little trouble communicating but the way they handle the situation makes up for it. This is a great place for value. You will leave satisfied and very full.
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quynhgiaoviv -
See my reviews 2, 16 October 2008
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| Overall |
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Recommended |
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Food 9 |
Ambience 6 |
Service 6 |
Value 9 |
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Food is great, value is very good, but don't expect to go to this place for a relaxing meal, its too busy and cramped to sit back and enjoy a glass of wine with your meal. Never the less, its still worth going here for true Japanese food.
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da_flip_side -
See my reviews 8, 09 October 2008
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| Overall |
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Recommended |
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Food 9 |
Ambience 5 |
Service 6 |
Value 10 |
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Great portions, invisible service [well you are to them], food comes out in random order to the main could be the first thing you see. If the mayhem doesn't bother you can have a good time and the cheapest Japanese menu around [and they are heavy handed with the salmon... and that's always good].
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balanced diet -
See my reviews 3, 03 October 2008
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| Overall |
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Recommended |
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Food 8 |
Ambience 8 |
Service 8 |
Value 8 |
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The food is great value for money given the great quality and portion size. 3-4 people could eat like kings for $50, plus they bring out some complementary dishes for each diner. I like the fact it is so busy, it gives the place a buzz and you know the food will be fresh.
The service is fast and efficient (mind you we ate late, about 9.30 pm), I did not find the waiters rude or anything they just got on with the job, had a table cleaned and ready for us in seconds and bought over menus and wine glasses straight away. The people at the table next to us had to get some take away containers to take their food home, although they had to put the food in them themselves, at least they didn't charge for the containers like a lot of places, and when was the last time you had to get a doggie back from a japanese restaurant?!
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readyspaghetti -
See my reviews 3, 13 September 2008
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| Overall |
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Average |
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Food 6 |
Ambience 7 |
Service 3 |
Value 8 |
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We've eaten here a lot because we don't live too far from it, the place is usually full after opening for 15 minutes. The food here is not bad, the tempura I have to say you can't get much better than this place here. The value is pretty good for Japanese food. The only problem with this place is the service. It's like they totally forget they're serving customers, sometimes I feel like I'm at the mercy of the waitstaff.
They've not only mixed up my order and gave it to the table next to me, but offered nothing but a quick "sorry" for waiting over 15 minutes after we've finished all our other food for that misplaced dish. I think this was the experience that would trigger me mostly likely not to go back there. I'll pay a little more for better service thanks.
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jinglez -
See my reviews 4, 12 September 2008
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