This is not a bad little Japanese nosh shop. We ordered tewo Udon soups - a vegetarian one, and a seafood one. They were delicious and substantial. They were served in the traditional hot pot, with two little bowls for sharing (we hadn't even mentioned sharing). The seafood udon had two prawns. Considering it cost $10, that's good value compared to some river side Melbourne Greek restaurants. Other ingredients included, fish, and mussels.
The sushi choices were also very good. We requested a kingfish number, and it came quickly, was fresh and tasty. The design and construction of the dishes were different from the usual sushi train fare, and the sashimi was all there in front of us, not a dry slice in sight and lots of variety - all for the asking.
The service was good, attentive without being obtrusive. The bottomless green tea was refilled without fuss. For a quick weekend lunch, this place was more than adequate (and it's near David Jones, to boot). We will probably return.
We have to admit, the main reason we keep coming back to this restaurant is for the hand rolls, they do great Wagyu beef and tempura prawn rolls! However, the rest of the sushi plates at Makoto has deteriorated over the past year. There are less and less actual raw fish dishes and more and more of Westernised dishes such as spring rolls. Seriously, who goes to a Japanese sushi train restaurant to eat spring rolls??
The service is alright but the prices are a little more expensive than other sushi train restaurants which sometimes serve better food! The lines are extremely long when it hits about 7-8 pm so we suggest you arrive early if you don't want to wait in the cold.
Makoto has gone seriously downhill from how I remember it when it first opened. When Makoto first opened, at least half of the plates offered were real Japanese sushi consisting of raw fish or seafood in traditional nigiri-zushi or norimaki forms. I went to Makoto yesterday for the first time in while and was sorely disappointed to see that 95% of the plates are now bastardised Western palate-friendly incarnations of sushi that bear little resemblance to the real thing. Everything has mayonnaise on it, nearly all the fish is grilled or fried, and disgusting products like seafood extender regularly feature inside norimaki.
I can understand that for most Westerners and non-Japanese, the idea of raw fish is hard to swallow and these Western "sushi" interpretations provide an accessible means for people to enjoy sushi. I also can understand that Makoto is a business and is simply responding to this consumer preference. I have no problem with that, and good luck to you. What I do have a problem with is the fact real sushi was so scarce on the conveyor that none of the ones we wanted ever appeared and we ended up having to order them directly from the menu! This is frankly a joke, and the fact that Makoto has the legs to bill itself as the "Best sushi bar in Sydney" is an even bigger joke.
To be fair, I am giving 3 points for food on the basis that the sushi we did have was alright (ordinary). Service was not too bad; the waitresses do a decent job under such high turnaround conditions, although they messed up our order occasionally. Value has also gone downhill, as prices have certainly gone up without quality following suit.
So, sadly, we have decided never to return here. They certainly won't miss our dollar though, as the crowds still curiously flock here regardless of what Makoto has become.
Love the sushi here. It's always fresh, and there are a lot of inventive dishes. Well priced, and there is always many dishes rolling on the train. It is hard to get a seat in peak times though. Favourite dishes are the scallop hand roll and the salmon belly.
We do not understand all the hype about this place. If you know Japanese food you wouldn't call this excellent sushi. The food is really quite ordinary. This place is also very expensive for the quality you get. Try more sushi places before you do all the "hype".
I eat here with my family every few weeks. I find some of the comments strange as I also go to Japan often and can say that without doubt this is as good a Sushi Train as any I've eaten in. Sure the options are different but the food is always fresh, tasty and the selection is extremely good. The takoyaki is as good as I've had anywhere on the North Shore and I will concede not as good as in Japan. On the whole this place deserves the ratings that it gets and is worth the wait.
Makoto is my favourite sushi train and the best that I've come across so far. Granted some plates of sushi are similar, there is still a large variety of sushi during the lunch/dinner rush hours. From my experiences at Makoto, I've found that the ingredients used are always fresh and generously portioned per plate. I've never walked away from Makoto feeling less than 100% satisfied.
Staff are efficient and attentive to customer requests. Great value considering the quality and freshness of the food.
Please please please can someone explain why you rate this place so highly. For those that have visited Japan, then I'm sure you would rate it similar to what I have.The food is plentiful but every plate taste the same. C'mon folks, it's really quite quite ordinary.
I have been to many other Sydney sushi trains without the fanfare and the high decibel greeting and the "hype" and the food are much much better. This place is also very expensive for the quality you get. C'mon, travel around a bit more before you start giving 8 and 9's out of 10. Thank you.
PS:I don't like the "pretentious" greeting shouted at you when you enter. Let me tell you it's a lot more subtle in Japan and true Japanese people have more class than that nonsense.
A sushi train is a sushi train, yet it remains unaccountably popular. Standard variety and standard fare. It's OK, but hard to see what the fuss is about. Plenty of staff, not so many seats!