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User Reviews on Pony Lounge & Dining
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Displaying 1 - 10 of 156 comments
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| Overall |
 
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Highly Recommended |
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Food 9 |
Ambience 10 |
Service 10 |
Value 8 |
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Had the pleasure of dining with a friend who knows the chef and the waitstaff, service was amazing! Beautiful food in a lovely setting. Wine list is excellent. Highly recommended.
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grammark -
See my reviews 37 , 31 July 2010
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| Overall |
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Below Average |
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Food 4 |
Ambience 4 |
Service 4 |
Value 3 |
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We had a team dinner for six at the Pony but it was not the great night we were hoping for.
Food. The starters were good but the steaks were poor with two people not finishing their dinners. The dessert menu was disappointing and the actual desserts were fair at best.
Ambience. When you first get there the heaters and the long table look great but after two hours your front is hot, and your back is cold and sore. When you go to the toilet it is like being in a food court as you have to leave the restaurant and go down to public toilets. On the way there you see a waiter under the stairs sorting cutlery.
Service. The service was the one thing that good.
Value Overall. The Pony does not live up to its prices and when you do get the food it is poor. With all the other good places in the Rocks I will not be going to the Pony again.
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rbagreen -
See my reviews 1, 24 July 2010
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| Overall |
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Recommended |
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Food 9 |
Ambience 6 |
Service 9 |
Value 7 |
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Dropped in without a reservation for dinner on the 13th of July, remembering my last visit I was hopeful we could get a seat and we did. Great atmosphere, many nationalities in there and the menu looked appetizing. Entree of Cheese and potato tart with Italian flat bread was delicious.
However, my main (winter special) of Sirloin steak was, unfortunately, the fattiest piece of meat I have ever received, it was unchewable, I ended up not finishing my steak as I was sick of taking the well chewed but inedible piece of fat out of my mouth. I did not make a song and dance about this, the mess on my plate should have been enough and I did mention that it was too fatty for me to eat when asked by the waitress.
Wine was delicious and recommended, coffee is excellent, and my guest had a lovely eye fillet. Perhaps, I should have chosen a leaner cut.
Had lunch here on July 3 and although it was cold we were seated in the middle of a long table in between two other parties. However, it was warm and the bench seat was ok, not great if you've a sore back. A great welcome and very good service throughout the meal.
The food was fantastic, we all had different meals (4 of us) and some very good wine. Usual prices for a Sydney business lunch. All in all very satisfying and sitting on the balcony afforded us some people watching in the rocks. Great lunch, thanks guys.
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John Hennessey -
See my reviews 7, 15 July 2010
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 9 |
Service 7 |
Value 8 |
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Warm and toasty atmosphere defo helped by the big logs and fire. Food is excellent, there was 5 of us and the whole table was laid out with a variety of delicious food ranging from woodfired chicken and linguine to sirloin steak with lots of fresh veggies and crunchy hand cut potatoe chips. mouth melting desserts and and attentive maitre d'. A simple menu not overloaded with too many complicated dishes, certainly will be going back here again.
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poppy_korn -
See my reviews 93, 04 July 2010
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 8 |
Service 8 |
Value 8 |
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My partner took me for dinner here for my birthday. Was lovely. Meals were good. I had a steak which came with these fresh cut really fat chips, they were amazing! best chips I've had ever. Only came with 5 though cause they were huge. We also got a side of pumpkin which was delicious, had soooo much flavour. Price for meal was only a couple dollars above average. Will eat here again.
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brooke2606 -
See my reviews 29, 29 June 2010
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| Overall |
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Recommended |
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Food 7 |
Ambience 8 |
Service 8 |
Value 8 |
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I went there for my friend’s hen’s night dinner. I really love the atmosphere, they give us very caring service. I went there in winter period last year and was very cold but we dined outside. They provided us very thick and warm fur that was quite warm actually.
But the place is very small, and table are too close together, and quite noisy especially on Friday. Food is ok, I don’t think it was sensational dinner but definitely above average.
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mixmax1979 -
See my reviews 51, 16 June 2010
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| Overall |
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Below Average |
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Food 6 |
Ambience 3 |
Service 1 |
Value 1 |
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Value: Poor. Very small portion sizes, the prices were fine but due to the portion sizes you'd need to order two main courses per person to be satisfied. Approx $250 - 2 x glasses house champagne, 3 x very small entrees, 2 x very small mains, 1/2 bottle house white wine, 2 x desserts. And we were still hungry!
Food: Quite nice and tasty. Equivalent to a nice pub meal. Atmosphere: Poor
Harried and cold. The staff appeared overworked and under prepared. Tables were squished together to cram as many paying customers in as possible. The restaurant itself (inside) was freezing! My husband had his jacket on!
Service: Terrible. We waited 15 minutes to be acknowledged by someone, anyone.!? The wait staff, who kept weaving their way past us, clearly didn't want to accept that yet more customers had turned up and as such they walked back and forth past us for 15 minutes without even making eye contact or offering a smile/greeting.
Finally after an inordinate amount of time the Maître D' graced us with her presence and seated us at our pre-booked table with a slight, cold smile, she gave us food menus but not drinks menu, nor did she offer water or if we'd like a drink. After another 15 minutes of waiting for drinks menus we interrupted one of the waiters as they run past and asked for some water and the drinks menu.
This set the scene for terrible, slow, forgetful service all night, it was disappointing and ruined our second wedding anniversary. A prime example of the lack of service and appalling attitude of the staff was in relation to a forgotten entree: we'd ordered a couple of tapas entrees, one of which had not be delivered. Having finished all the other entrees I eventually stopped the waiter and mentioned that we hadn't received one of them, to which he responded "Are you sure haven't received the oysters?"!
At the end of the night we tried to raise our disappointment with the Maître D', however, she refused to listen and said instead she would call the next day, we had dinner on Friday 11 June, it's now Tuesday 15 June and we have not heard from her.
Overall a very disappointing and very expensive experience.
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CMD11 -
See my reviews 1, 15 June 2010
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| Overall |
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Highly Recommended |
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Food 10 |
Ambience 8 |
Service 8 |
Value 8 |
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Last year I showed two work mates Sydney City Centre and took them to the Pony for dinner. We all loved the food and were lucky not to care about the prices as "work paid". I do not agree with the review below, we had lovely service and although there was a little mess-up this was dealt with professionally and immediately.
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leila75 -
See my reviews 11, 09 June 2010
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| Overall |
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Not Recommended |
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Food 2 |
Ambience 2 |
Service 3 |
Value 2 |
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Too busy, too loud. Food needs lots of work. Pitty Steel, the other restaurant is the same. Too many other great food offers to go back to either of these two.
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Hot Brown -
See my reviews 1, 09 June 2010
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| Overall |
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Below Average |
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Food 6 |
Ambience 5 |
Service 2 |
Value 3 |
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Booked a table well in advance for my daughter's birthday. Placed in the service alcove and hence continually interrupted by staff picking up cutlery, napkins etc. When ordering found we had been given the wrong menus. We were not offered new ones and the table therefore only had 1 menu to share. There was a 40 minutes wait between entree and main course and when it arrived the waitress had forgotten part of the order. Were told it would take another 10 minutes for this to arrive.
The food was good but not outstanding. We would not recommend this restaurant to anyone and as it is in the prime tourist district we feel that OS visitors will leave Australia with a very poor opinion of our cuisine if they have an experience like ours.
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Response from Management:
I would like take this opportunity to express my concerns over your dining experience at Pony. We do take feedback and comments very seriously in order to rectify and provide an outstanding dining experience. We are sorry this was not the case for you and would very much like to discuss this matter further.
Unfortunately you user ID does not correspond with any of our booking over the past month, so we would appreciate if you could contact the restaurant for us to resolve this matter.
Our email address is reservations@ponydining.com.au
We look forward to hearing from you.
Kind Regards
Sarah McDonald
Restaurant Manager
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Hanne -
See my reviews 1, 31 May 2010
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