(02) 9326 7775
Wed to Fri from Noon
Sun from Noon
Mon to Sun from 5:30pm
9 Highly Recommended
Food 10 Ambience 9 Service 10 Value 7
Great family run business. Beautiful food, so good we keep going back!
Sep 21, 2013
Food 8 Ambience 7 Service 7 Value 7
Loved it! Staff were fantastic. Italian food just divine. Reasonable price... Recommended.
Feb 03, 2013
2.5 Not Recommended
Food 3 Ambience 3 Service 1 Value 3
Poor! Took forever to bring out 'pasta' - miserable wait staff too. Place has really gone down hill. Not a pleasant night. If in The Spot - go Thai I reckon!
Dec 26, 2012
Food 7 Ambience 6 Service 6 Value 6
Food was nice, service Ok, prices reasonable. Would have been a much better experience if the 2 childrens meals arrived before all the adults mains. Asked 2 waitresses if they were coming soon and told yes. After waiting 15 minutes I asked the lady at front desk whom I assume was the senior staff, but was not apologetic or overly concerned and eventually came back with "it doesn't matter will be here soon". Great service.
Oh and another thing, the coffee machine was "broken". We wont be back, with or without kids.
Jul 24, 2012
9.3 Highly Recommended
Food 9 Ambience 8 Service 10 Value 10
We just ate at Pinocchio's and we had great service and great food. The ladies that served us were extremely nice and helpful! some of the best customer service we have ever had. (some should take a leaf out of their books).
The Food was amazing my partner said it was the best steak he has ever had, we are from Queensland and wasn't sure where to eat and we are all extremely glad we chose to eat there as it was lovely!
Jun 16, 2012
1 of 1 reader found the following review helpful
1.5 Not Recommended
Food 3 Ambience 1 Service 1 Value 1
Really disappointing service! It came highly recommended and, unfortunately, our experience ruined the birthday celebrations. We had 7 guests and waited over 1 hour for starters to arrive. When I enquired as to their whereabouts our server giggled and shrugged her shoulders! They eventually arrived and then we waited another 1 hour and 10 minutes for mains.
I enquired at the main counter and the rude lady behind the main desk put her hand up to my face and said 'I don't want to deal with you'! Appalling customer service. When the mains finally arrived some steaks were stone cold and when I told the server she threw her eyes up and didn't even respond or ask if we wanted it changed. We cancelled the birthday cake due to their appalling service and the whole night was ruined by very rude staff.
The senior staff stood in front of other diners and argued with me that it was not a long time to wait! Several tables around us had got through their starters and mains before we even got our starters! very disappointing service definitely will not be returning!
Feb 20, 2012
9.3 Highly Recommended
Food 9 Ambience 10 Service 8 Value 10
Worth going great service and value. Pricing is normal not over the top, and the food is well presented and delicious.
Feb 19, 2012
0 of 1 reader found the following review helpful
2 Not Recommended
The entrees were quite nice but every main meal we had was below average, flavourless and uninspired. There were no vegetarian options on the menu and the staff were unhelpful about arranging a vegetarian meal. The eventual vegetarian risotto was made with jasmine rice rather than arborio rice and was more like a stir-fried dish rather than a risotto.
Overall, a very disappointing meal. We're locals and won't be going back.
Dec 30, 2011
Food 9 Ambience 7 Service 6 Value 7
Great place for a decent 'Italian' feed. BYO, reasonably priced and Great steaks and garlic prawns. We find the staff here a little cold but our meals always arrive fairly promptly and never had any major problems. Great for a cosy little winter dinner.
Sep 10, 2011
1 of 2 readers found the following review helpful
2.3 Not Recommended
Food 3 Ambience 2 Service 2 Value 2
It was our first time to eat here - when we arrived our table wasn't ready, but hey it was saturday night and our group was in a good mood. We had some trouble getting any service, but again we decided to go with the flow. We paid our bill, were given our receipt then the staff demanded more money from us - we knew that we had paid and left a substantial tip. We have never been abused by staff in that manner before - we paid more just to get out! Needless to say we will never go there again.
Sep 05, 2011