Look, I have to agree with lots of the bad reviews for this place but I STILL LOVE IT. As mentioned many times before the Ricotta Cake is really delicious, light whipped filling in a spongy base and dusted with icing sugar and cinnamon. I've had this many times, and I want it now. The Service is Really, so just be as pushy as you can, talk LOUD to catch the attention of these "girls". The fresh bread and rolls are great too.
We used to going for coffee and sweets but the service is horrible. Seeing we are locals and use to meet for coffee 3-4 times in a school week. It was like everyday was the first time they had ever seen us! I've stopped going there! Go visit Garnish! Service there is Impeccable!! I don't have to order my coffee it's brought to me within 5 minutes of me entering the shop!
The baked ricotta cheese cake speaks for it-self but Iv'e found other cheese cakes which are almost as good and I would go anywhere rather than be treated like those people treated me. They act like friggin supermodels, which would be OK if they actually were. I will never go there again!
I have to agree that the service is of a very low standard and I have walked out in frustration many times over many years. I keep going back for a few good items but am constantly amazed by the indifference of the women that work there and I have to wonder what the management is like. If you do get served you need to check that they have given you what you paid for.
The place has a nice buzz and the food is attractively presented but the quality control lets it down. The cannoli are good. I love the fig biscuits if they are fresh (but you can't tell until you eat one) and the bread is delicious. My late Sicilian uncle preferred it so I consider that a high recommendation.
I dropped in to buy some bread. When I got there I was the second person waiting to order. There were three staff behind the counter. One was serving someone; the other was talking to that staff member, the other was dusting boxes of chocolates and arranging them on the shelf!!!
I've worked "behind" the counter before and when there are no customers and you have nothing to do, you find something to clean - not when you have people waiting to be served. I waited probably 10 minutes and got fed up and went elsewhere. What a joke. Businesses like that do not deserve repeat business.
Everytime we take bird to the vet, we always stop and visit Papas, I must say that I enjoy the cannenoli and jam filled pastries the most. On weekends it can get busy and there are usually a few lines but it has a nice atmosphere and average prices.
Coffee OK, cakes seem impressive until you eat them, not a lot of good ingredients, it seems that the bulk commercial custard fillings are used without any additons or imagination. The savoury food is extremely ordinary. On the upside my friend who was with me was very impressed by the ricotta cake. Not worth the bother, there are a lot of more interesting venues out there.
On a saturday morning this Pasticceria is always bustling with people, almost bursting at the seams. I mostly go there to buy a whole Ricotta cake. The ricotta cake is fantastic, very moist in the centre, with thick 'cakey' pastry on the outside. It is quite unique. They must sell 100's of these cakes every weekend. It is worth checking out this cafe just for their ricotta cake alone. The service is a bit rushed though.
This place smells like an Italian Pasticceria, looks like one and in my opinion its a great one. Haberfield is close to home for me and a saturday morning coffee and cannoli wouldn't be complete without a visit there. The sweets are divine the Pizzette and arancini buonissimo and they are always busy and friendly. I think the other comments have been a bit harsh.
The place looks magnificent but under the surface lie a lot of issues that need to be fixed. The gelato was quite good. The pasta and hot food fairly mediocre (as is all Italian food in Sydney unless you pay through tthe nose, sadly).
The most disappointing were the pastries which look wonderful under the glass counters. Too bad the taste doesn't live up to the appearance! The pastry is hard and stale and the fillings are cheaply produced. For example, the 'chocolate' in the chocolate canoli does not taste anything like chocolate at all but more like brown food colouring + sugar!
They are a disgrace to the good name of Italian cuisine. But, then again, that's just Sydney all over, isn't it? The diners don't demand quality so the restaurateurs don't provide it and, sooner or later, no one remembers what good Italian is supposed to taste like. Sad.