2.5 Not Recommended
Food 2 Ambience 3 Service 3 Value 2
This place is well past its prime. It used to be a good value, izakaya-style Japanese restaurant to go with large groups. Over the years, the restaurant's facilities have failed to be maintained, the quality of food has declined significantly and prices have gone up.
The service is poor and the menus we received were greasy and on the verge of falling apart. Go here if you like your food expensive, service slow, and your entrees for dessert.
Jan 21, 2012
7 Recommended
Food 7 Ambience 7 Service 7 Value 7
My sister and I have not long ago had our first visit to Fujiya. I have to say that they have the Best garlic fried rice we have ever tasted, period! the serving was big too. I've never had lobster in my life and I tried their lobster mornay and it was fantastic. The teriyaki beef was not bad but could be better and the chocolate parfait was a bit strange, it had cornflakes mixed in, I dunno if that was on purpose or if they ran out of another ingredient but I wasn't too fond of it. Otherwise, it was a nice experience and I will be back for their awesome garlic rice!
Jun 05, 2011
4.5 Below Average
Food 4 Ambience 5 Service 5 Value 4
Came here for dinner and was very disappointed. The servings were way too small and the food lacked any depth in flavour. The sushi were poorly rolled, I could have rolled better looking ones at home. The staff couldn't speak English which made ordering such a mission. Now I remember why I haven't been back in years.
May 08, 2011
4.3 Below Average
Food 4 Ambience 4 Service 5 Value 4
I haven't been to Fujiya for a few years and when I got there on a friday night, it was half empty. Once I ordered the food, I then realised why I had not been back. The service, although polite, seemed poorly organised, only one person seemed to be ordering, the rest were just bringing in dishes in and out.
The food portions were pathetically small its a disgrace to the japanese who pride themselves in well presented, well portioned food. The sushi rolls were soooo tiny and we ordered so much food but was still left hungry. The owners need to seriously reconsider what they are doing if they want people to return to this establishment. Masuya and other places are much better value.
Jan 07, 2011
5.5 Average
Food 10 Ambience 5 Service 1 Value 6
I occasionally been to Fujiya even before they made the refurbishment till now. Their menu is broad to choose and taste is usually clean and nice. However, as that restaurant is always booming and little noisy at the dinner time, it's better if you book it earlier and I have to agree that the service is horrible, that it takes several minutes to ask them a cup of water and takes almost 10 minutes to get it.
Concern about the price, it's little costly sounded when you see the menu, but when you see its serving amount, you may understand why. I do recommend this restaurant if you want taste some real Japanese food. But you can't expect the fine embience and service.
Nov 14, 2010
2 Not Recommended
Food 5 Ambience 1 Service 1 Value 1
We waited 1 hour to get a table after being told that it was only going to take 20 minutes. This is unacceptable! You should not lie and deceive customers to draw them in. It took a forceful excuse me to get the attention of a waitress. We were then told at the table that our food was going to take another 30 minutes. So, at this stage, we have starved for 1.5 hrs! We didn't eathe food and walked in disgust to another restaurant.
Sep 03, 2010
2.5 Not Recommended
Food 3 Ambience 5 Service 1 Value 1
This has got to be the worst restaurant I have ever visited. The service in particular was shocking. I could in fact say that there was negative service as the staff left us all feeling grumpy and hungry. For the below reasons, I will never ever visit Fujiya again, nor recommend anyone to go there:
We made a large group booking and upon arrival we were given a much smaller table, leaving us all crammed in together. Had to ask 5 times for water. Ordered drinks which came after the meal. Someone's food didn't come after 2 hrs, and had to leave and get maccas. Most people had to wait over 1 hour to get their food.
Our food was given to other tables. Rice which comes with the meal actually came separately after the meal. Food was cold. Staff were unresponsive and pretended not to hear us on many occasions.
I strongly advise against this restaurant especially if it is for a special occasion because they will most probably ruin your night.
Aug 31, 2010
6.5 Recommended
Food 7 Ambience 7 Service 6 Value 6
The food was tasty and fresh but the service was not great. The portions for salmon were quite small and a little costly.
Aug 13, 2010
3.5 Below Average
Food 4 Ambience 5 Service 1 Value 4
Worst service ever, food was below average and definitely not worth the price we paid for! Went with a group of 16, they gave us 1 menu between the 16 of us, and when I asked for more menu, they only gave me 1 extra menu. Around 15-20 minutes in, no waiter bothered coming up to ask if we are ready to order, so we decided to call the waiters to come, took 3 attempts of calling someone before they came to take the order.
After ordering food and drinks, we waited 40 minutes+ for the drinks to arrive? and that's only after we nagged them and demanded for our food and drinks. Also when we asked for water, the waiter refused to give us water because tap water was not free of charge, so we had to agree that we are going to pay for tap water if we wanted any. Overall, shocking service and disappointing food.
Aug 04, 2010
6 Average
Food 7 Ambience 8 Service 1 Value 8
The worst service in Sydney ever. The waitresses do not listen to you and up-size your orders and play dumb when you point out their error, while charging you regardless. Very slow service, no initiative or attention. The worst service I have ever experienced in Sydney.
Aug 02, 2010
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