The coffee might be amazing. But is it enough? Fresh needs to be nicer to its customers. Service is slow and often snide. We visit every week for coffee and breakfast, gluttons for punishment. Each week hoping the service will improve. Seeing others treated with the same distant contempt in the cafe there is no surprise that there are other reviews similar to mine on this forum.
Easily the best coffee and breakfast in the mountains. The service can be a bit hit and miss however. It seems to be mainly the female staff that let the side down. Have been here a dozen or so times for breakfast and slightly overcooked poached eggs on one occasion is the only negative comment I can come up with.
Have been here a few times while house-hunting. Good coffee, depending on whose behind the counter we've noticed. Food was excellent but very limited menu. Staff were most indifferent, we've virtually been ignored on some occasions.
Not much to say other than this place serves, I believe some of the best coffee in the mountains, when ever I am passing through it is simply a must to stop here for a fresh cup.
$18 for 2 fried egg rolls! Ridiculous! When did that happen? We have been going regularly due to the good business practices but service is always slow and this was the icing on the cake.
This is a regular stop when in the Blue Mountains. Love the coffee and food, even though it's a small menu. Food is very fresh and the breakfast's are wonderful. Down side? Poor service for those that aren't 'regulars'. Visited two weeks in a row and were completely ignored by staff, even when the staff outnumbered the patrons.
We go there because the food is spot-on and the coffee delicious. The staff just need to learn that it's important to attract 'new' regulars and if they wandered around the cafe asking if you would like another coffee etc. instead of gas bagging behind the counter they would probably double their takings!
I would not rave about this place although the locals seem to like it. Getting a takeaway coffee is a nightmare and it seems to take 4 inept staff members to procure it. One to take the order, one to write it down, one to make the coffee and the other works the cash register. Fresh? The menu is as stale as ......... no it doesn't even warrant a metaphor.
Great cafe with consistently good coffee and food choices on the menu. They also say that they are carbon neutral meaning I believe that they somehow offset all their calculated carbon emissions.
Great location too with the ability to sit outside in the council provided seating area on Katoomba St. The only downfall with Fresh is that sitting inside on weekends it is too noisy. Everybody shouting to be heard with the kitchen going and the coffee machine frothing the milk does not make for an ambient coffee house. Great if you like this sort of thing go somewhere else for some peace and quiet.