This restaurant has very poor service. We won't be going back here. We should have trusted our instincts and walked out when we arrived. If this were the last restaurant on earth, and they were handing out rations, this is the place - they wouldn't have to change a thing.
Food was quite good, wouldn't say it was the best Yum Cha but above average. It definitely gets very busy though quiet when we first got there (before 11am on the weekend) it was very busy at noon with a long line queuing up.
The biggest problem was the service though at Chinese restaurants, it's almost normal to expect bad service. We had an irregular group size of about 17 with a number of babies/toddlers. We got there early - the restaurant was only half full and yet their service was very poor. Didn't want to help us put tables together and a senior waiter came and told us off for standing around too long before sitting. He said that it looked like we weren't being looked after. Ok fair enough but he could have tried to be polite. When bringing boosters, a waiter dropped one and kicked it to us. Hmm... Anyway we tried to overlook all this and still managed to have a decent time there.
Excellent food for both Yum Cha and dinner menu. Service can be variable depending on how busy it is, but generally good. Food quality is very good, with authentic Chinese dishes. Parking can be hard to find, and the restaurant car park fills up very quickly.
Best Yum-Cha in the land. I am a regular patron and it's not always perfect (as people seem to expect) but consistently excellent overall. The food is always great which is the main thing really. I have taken family and friends here who have all been impressed. Very Highly recommended.
Went here for yum-cha, very good food and very authentic. The service here is not all that great, most look very bored. Make sure you get there early as it can get very crowded.
Food is good, if a little pricey. The place is always busy, hence service is brusque to say the least. Every time I've been there have been lots of family groups, which is fine but does mean the background noise is in the high decibel range
I went to saturday lunch, service is poor and dessert is not well cook. I don't want to go back any more, I love yum cha but this restaurant is most worst test.
This is the best yum cha in Sydney. The variety is good and it is very authentic, unlike ones in the city where it is westernised. Good to get there a little bit early on weekends eg 12 or else you could be waiting for over 30 minutes!
Being no stranger to Yum Cha for the past 34 years, and having had copious amounts of it from San Francisco to Singapore, from old Hong Kong to old Saigon, and from Dixon Street to Little Lonsdale Street, none has impressed my palate as much as that coming, fresh and steaming, from the kitchens at Fook Yuen. It is indeed first-class, memorable gourmet yum-cha that I would not hesitate to describe as the best in the (known) world.
Proof is definitely in the 'pudding' or, correctly, in the eating of it. Further proof is the queue waiting for tables at 11.15 am and there is a seemingly never-ending sea of tables. There are reservations taken on weekends, and no mercy shown to those who can't get there by 10.30. Come one, come all, but get in early for the greatest, freshest, yum-cha of your life.
Excellent staffing- very prompt and polite- best out of all the Chinese restaurants around the North Shore/ CBD.
Food has been of high standard especially value for money of yum cha lunches, however has declined steadily over the years presumable because of a change in chefs? very oily nowadays and difficult to find a dish that is slightly less oily.
Ambience is better than other restaurants except they need to upgrade the chairs or change the upholstery.