Trendy cafe but with useless, really young staff. The place is a bit of a mess, but the chai is really tasty. Went in and felt like I'd interrupted something as everyone was silent and stared as I walked in.
I've given this place SO many last chances, nice coffee but the service is frequently amateurish, and the food is variable in both quality and value (if you pay more than $10 for pancakes, you should reasonably expect them to be freshly made rather than pre-cooked and then warmed up). Bottom line, every time I pop in thinking `let's see if they've improved', I regret it. It's got a great ambience, but everything else needs an overhaul.
Staff need to get it together a bit to make this place run more efficiently (keeping tables and work areas clean, etc). I don't really like the coffee here, but the smoothies and milkshakes are great value for money, tasty and fresh.
Food changes all the time in the sense that depending on who is cooking, dishes aren't always consistently equal value for money or taste the same. I haven't been here for awhile, so I am not sure if things have changed.
The whole restaurant needs a bit of a tidy up and I would like to see this place do well, as it is a nice concept to have a fair trade/non-profit restaurant. I know they also try to purchase organic ingredients where possible.
I have been to this cafe twice; the first time only for coffee and the second time for a meal and coffee. I am a big supporter of Fair Trade and think that the idea of a 'Fair Trade' affiliated cafe and venue is fabulous. Saying this however, my experience of this particular cafe leads me to believe it is doing 'Fair Trade' a disservice.
There are certainly some great ideas and potential for a very successful not for profit cafe but it seems to be chaotic with poorly trained staff in front of house as well as in the kitchen. I am all for a cafe with a very casual atmosphere and it is great to see staff relaxed on the job however, the staff here have appeared both times to be unprofessional, confused and as a result stressed rather than relaxed.
The coffees I had on each occasion could not have been made by someone experienced and trained as a barista. I can understand why they have used the idea of a 'global menu' and it is in keeping with the theme - but even before I ordered I was concerned about the ablility of this place to produce these dishes to any level of authenticity ( especially whilst running an all day breakfast menu). To successfully produce that menu they would need several very well organised kitchens.
Three of us ordered food. The meals arrived 15 minutes apart. My meal only slighly resembled what I had ordered. The food is not expensive and I appreciate the fact that it is not a fine dining establishment but I honestly believe with a bit of menu simplification, proper training and organisation this cafe could be a great promotion for Fair Trade.
I was a regular here before I even understood what Fair Trade was. The coffee here is one of the best I have tasted, a lovely flavour, not burnt or bitter at all. When I found out about Fair Trade and then also that the cafe's not for profit (run by a charity) I was even more impressed.
The Portuguese Chicken sandwich was deliciously and subtly flavoured. My friends had the savoury crepes and the massaman curry and both were very happy. The food arrived quickly and well presented by friendly staff. The only downside on service was that it is "order and pay" at the counter, but that's not even an inconvenience once you know about it. I guess if you didn't know, you might sit for a while before finding out.
I'm afraid I can't bring myself to continue to go here. The place is great to sit in for long hours reading or interneting, but the service is so awful and the coffee is undrinkable. It's great they pay their staff real wages and use organic coffee, but they need to also teach people to make coffee properly. There are loads of better cafes in Glebe, and I don't see why people should be brushed off by staff and served putrid coffee for the sake of fair trade.
I had a lovely nasi goreng here on my first visit - oily and authentic. On the second visit, however, I was less than impressed with the garden salad - or rather, the cost thereof. Great ambience - shocking service. Sort it out - the girl would actually qualify as rude, not just offhand.
If it wasn't for the worst service in Sydney this place would be great. I've been breakfast and dinner and both times have first been ignored, then had drinks come at a snail pace, and had to remind about the food. When the food comes it's great... but make sure you order an hour before you actually want to eat.
I visit the Fair Trade Cafe regularly for weekend breakfast and more recently for the new global restaurant menu. The food tastes are delightful and the presentation outstanding.
This cafe would be worth frequenting just because it is fair trade and directs all proceeds to overseas development work. That's 100% of the profit. To fit in with the ethic, they are also one of the few that actually pays their staff correctly (award, including super).
Thankfully though the coffee is excellent and the food is excellent. The breakfasts are great and the "Global Gastronomy" menu on Thur, Fri, Sat nights has some incredibly adventurous and delicious dishes. Chili chocolate chicken, flaming hotpots, curries served in half a pineapple and somehow desserts involving pumpkin, taro and sweet potato which are a great finish.