Eurolounge

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Overall Rating

6.4

Eurolounge Average based on its 166 reviews
Calculated using a Weighted average

Food
6.8
Ambience
6.6
Service
6.5
Value
5.6



Eurolounge Details



Eurolounge Address

Castle Towers Shopping Centre
Shop 21, 2 The Piazza
Castle Hill NSW 2154
Map
Eurolounge Website


Eurolounge Contact Info

(02) 8850 7077
(02) 8850 1877
reservations@eurolounge.com.au



Chef

Alex Hau


Prices

Average Meal Price $62 - based on one entree & main course only
$16.90-$22.90
$24.90-$59.00
$11.90-$16.90


Rooms & Capacity

No of Seats 140


Hours

Lunch
Mon to Sun Noon - 5pm
Dinner
Mon to Sun 5pm - 10pm



Classifications

Restaurants


Categories

Accessibility
Wheelchair Access

Dining Features
Child Friendly
Has Bar
Licensed
Outdoor Dining
Private Room


Payment Types Accepted

Amex

Notes

10% surcharge on public holidays





Tips & guidelines

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    User Reviews of Eurolounge, Castle Hill

    Page: 1 2 3 4 5 6 7 8 9 10 Next

     

    Displaying: 1 - 10 of 166 reviews




    8.3 Highly Recommended

    Food  8      Ambience  8      Service  9      Value  8     


    I'm disappointed to see the reviews below as I have always enjoyed meals at Eurolounge and tonight was no exception. I've always found Eurolounge to be smart with its menus and food, not an over abundance of choices which allows them to focus on providing good quality meals. Each course tonight delivered good, fresh and beautifully presented. All 3 courses were delicious and timely.

    Service was also good and we were impressed with the attention paid to bookings. We had booked for 2 prams plus a high chair and have never had that much room in a restaurant in our life! Very pleasing, as quite a lot of restaurants make you feel like a burden if you try to have a meal out with your children in tow. It is more expensive than other restaurants in the Towers but we definitely felt like we received good value for money and will definitely go back.

    Feb 04, 2012 

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    4.3 Below Average

    Food  3      Ambience  5      Service  8      Value  1     


    We keep trying this place, but this is the last time, last week was such a disappointment. I had the lightly battered S & P calamari, may have been lightly, but the taste and the Smell of the old oil and whatever it was, was terrible. The calamari was not bad nor was it good, could have come from any pub anywhere.

    Then I ordered a steak, at $47 for a steak, you think they could have put a couple of slices of potato, all there was, was some cherry tomatoes and a few spinach leaves. Now at $47, I don't think it would have sent them bankrupt to put 2 chat potatoes on there. It was a side order, obviously extra charge, that I never thought of having to do.

    My husbands was just as disappointing. We did not have any wine, as the ones we recognised were way over priced and the ones we did not know were too much money for not knowing what you are getting, so we had tap water, which I'm fine with, but the bill with a small tip was $220!

    Yes, it was 3 course, but there was no lobster or anything Really expensive, apart from the steak and ice-cream for dessert and No Alcohol at all! And the worst part was the whole night there was this really bad "old oil" type of smell that made me really quite ill. Never again! Forgot to mention, it was for a romantic dinner!

    Jan 17, 2012 

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    4.8 Average

    Food  5      Ambience  7      Service  4      Value  3     


    I have to agree with the recent poor reviews of this restaurant. This is third time I have tried a la carte here having only previously had the lunch set menu. Service was ordinary. Thee were enough staff on to serve the number of diners, but the service was just average for a place which reputed to have on so many awards.

    I ordered Spanish ribs for a tapas starter and it was dreadful. My main course was surf and turf comprising of one prawn and a piece of steak which looked like and tasted like braising steak - at $50 this was really poor. I won't be dining here again till the reviews pick up.

    Nov 27, 2011 

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    4.3 Below Average

    Food  3      Ambience  7      Service  3      Value  4     


    Dined for the last time at Eurolounge today. What has happened to your restaurant? A couple of my friends and I used to love coming for the lunch special, it was delicious (we used to crave the fish and chips and chicken parma), it was good value for under $30 with the glass of bubbles! Now you put the prices up, the service is worse then ever, and the food was below average (with the exception of the soup of the day which is always super delicious). We were told the menu changed to bring better quality! Think you may need to re-evaluate how you serve and what you dish up!

    Nov 11, 2011 

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    3.8 Below Average

    Food  3      Ambience  7      Service  4      Value  1     


    Will not be returning to Eurolounge! Went here on a Friday afternoon, and despite having only 5-6 customers in the restaurant we had to wait about 30 minutes for each meal to arrive. The staff were inattentive, and were slow in both bringing our food out and in cleaning up the table in between dishes. Food was awful and overpriced: spend your money elsewhere!

    Aug 28, 2011 

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    6 Average

    Food  6      Ambience  8      Service  5      Value  5     


    Service was mixed and had to wait a while for some service while once the waitstaff came, they were very attentive. Food is a little overpriced though we had a reasonably relaxing time outside the bustling castle towers.

    Aug 22, 2011 

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    3.8 Below Average

    Food  6      Ambience  4      Service  2      Value  3     


    First drinks (and water) served 5 minutes after main course was presented. Worst service we have had in a long time. Food OK, back of restaurant noisy.

    Jul 16, 2011 

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    7.3 Recommended

    Food  8      Ambience  6      Service  9      Value  6     


    Had the Chef's tasting plate with matching wines on sunday night. 6 course degustation. Overall here is a quick sum up of the night.

    Food - Overall the quality of the food was fantastic. A couple of courses had wines that were spot on and enhanced the dish. Dessert was a bit of a let down, the chocolate tart was quite hard and just cutting into the tart with my fork was a challenge! Otherwise, a well thoughtout menu.

    Ambience - I will say Eurolounge has seen better days. There were blown bulbs in some of the light fittings. The toilets had toilet paper everywhere and were slightly dirty. Overall it had elements of looking tired. There was a good buzz and energy as the restaurant started with 5 tables when we were seated to at least 12 - 15 tables which gave the place good ambience.

    Service - Could not fault service. Attentive. Well knowledgeable of all the courses of the tasting menu, knew the matching wines and topped up water and cleared plates promptly. Only fault, which was not of their doing was that I was looking forward to a glass of the Chandon but they had run out.

    Value - In comparison to other degustations, it's about the right price. Overall I was happy with the night and was happy to pay the $125 for the dinner.
    A nice night out to catch up with some foodie friends. We spoilt ourselves rotten and loved it.

    Jun 14, 2011 

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    2 Not Recommended

    Food  2      Ambience  2      Service  3      Value  1     


    This restaurant was overpriced and served both my husband and I meals that I can prepare better at home and I hate cooking. The service was as it should be, no better no worse.

    May 29, 2011 

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    4 Below Average

    Food  2      Ambience  3      Service  7      Value  4     


    Very ordinary. Had to send the same main meal back twice. On first occasion meal was served with mushrooms despite our order seeking no mushrooms (my partner allergic to mushrooms). The dish was then re-served, however, this time meet was well undercooked after we requested well done. Waiter apologetic. Will not be going back. Well overpriced for what you get on your plate and quality of meal.

    May 28, 2011 

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    Page: 1 2 3 4 5 6 7 8 9 10 Next

     

    Displaying: 1 - 10 of 166 reviews








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