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User Reviews on Dolcissimo
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Displaying 1 - 10 of 162 comments
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| Overall |
  
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Below Average |
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Food 4 |
Ambience 6 |
Service 2 |
Value 3 |
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A group of friends have patronised this place a number of times. Last time we went one of the guys ordered a pizza without olives. As the waiter was serving, they realised and pulled away from my friend without saying a word. So then we waited and waited, and tried to find out what was going on - in the meantime all our meals had arrived and we started eating.
Finally the staff said that it was because he ordered without olives and they were on there by mistake. We told them that they should have asked as my friend would have been happier to eat the pizza and take the olives off than wait until we had all finished our meals and then get his. We told them we were rather unhappy and would they make the pizza 'on the house' for the mishap and miscommunication with us their customers. They would not! I couldn't believe it - there were 10 of us who will tell all out friends about it and never go again.
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jogoesdining -
See my reviews 1 , 14 August 2008
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| Overall |
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Below Average |
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Food 5 |
Ambience 5 |
Service 1 |
Value 2 |
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I have been going to Dolcissimo for many years and whilst the service has always been pretty shocking, I've stuck around because of the value and quality of the food. That was until last week when I discovered they had pumped their prices through the roof!
I don't know anyone who would pay $18 for a carbonara in the inner west...or in Italy for that matter! Especially when the service is so bad! Who knew that egg, bacon, parmesan and penne could cost so much?! If you're looking for a meal where your food arrives whenever the staff feel like it and you have to beg for your bill...head to Dolcissimo.
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sday -
See my reviews 3, 13 August 2008
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| Overall |
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Not Recommended |
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Food 1 |
Ambience 1 |
Service 1 |
Value 1 |
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I live in Balmain and have always stuck to the cafe's in this area for Sunday morning breakfast so after three years in Balmain, I wanted a change and heard that Haberfield has some great places. So last Sunday, I ended up at Haberfield and walked into Dolcissimo (mainly because it was one of the few restaurants everyone seemed to be going to)...but what a mistake!..
We had this rude waiter who was extremely sweaty and jumpy. He kept re-arranging the furniture and dropping cutlery. After waiting for 20 minutes for him to take our order, we finally went over and asked him if we could order. He asked us to wait while he seated a group of about 10 people. Once seated instead of coming back to us, he started taking their order!..
After we finally ordered breakfast...it took another 30 minutes of just sitting there and then watching while those 10 people eating their meals. We finally got our three big breakfasts. The bit breakfast was 4 small mushrooms each, 2 pathetically poached eggs that were cold, one-half of a cherry tomato grilled, one small sausage and one cold toast!.. No butter ..nothing, and there was the vinegar water all over the plate as a result everything tasted of vinegar, it was cold and thoroughly disappointing.
For the 50 bucks I forked for 3 Big breakfast and 2 coffee's in 2 hours. I have to say - this has to be the worst restaurant not just in Haberfield but maybe the inner west! What I didn’t understand was there were heaps of other people with the same issues as us - cold food, not enough food, rude waiter, slow service..etc..but no one was complaining and people just kept coming, some were even return customers!
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Anj_1 -
See my reviews 1, 13 August 2008
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| Overall |
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Not Recommended |
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Food 3 |
Ambience 3 |
Service 1 |
Value 2 |
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I went to Dolcissimo for my birthday dinner and was VERY disappointed. It took forever for someone to serve us, when they did, they were nice but we waited 1hr and 40 minutes to receive our dinner! no joke! The meals were very average and looked like they could have been cooked in 5 minutes. We were starving and only received our meals at 9:40 pm. I've been there once before and my friends and I had to wait 1 hr and 10 minutes until we received our main meal with no entree.
They have a stupid sign inside the restaurant that says something like 'at Dolcissimo we pride ourselves on putting a lot of love and time into our cooking which is why you have to wait sometime for your meal to arrive'. I think the sign is just a stupid excuse for an incompetent cooking staff who don't seem to put much love and time in their cooking at all!
The restaurant is overpriced, you can't hear yourself talk and the food is very average. If you want to go to a brilliant italian restaurant in every way, try somewhere else.
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maudehingleberger -
See my reviews 1, 09 August 2008
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| Overall |
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Average |
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Food 8 |
Ambience 3 |
Service 1 |
Value 5 |
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I've been going to Dolcissimo for about 6 months off and on and that's it, I've had enough!! The service is absolutely shocking. Nearly every time I've been I've had to find someone to ask for a menu or order to be taken. Today I wasted another 20 minutes sitting there waiting after already asking once for a menu, and it wasn't that busy. I will never go back again. And this is not in their busy periods. I've been going Tuesday lunch or Wednesday/Thursday dinner. I hate feeling like they've done me a huge favour by taking my order. The pasta tastes pretty good but not for the prices or the serving of contempt and attitude that these people dish out with their meals.
I'll be going to The Cove in Drummoyne instead. Their pasta is great and the price is on par with Dolcissimo but the service is excellent. No wasting your time sitting there waiting to see if the staff feel like serving you today like they do at Dolcissimo. If you think of going to this place for a nice meal with quality service DON’T - choose somewhere else!
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marktil -
See my reviews 5, 05 August 2008
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| Overall |
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Recommended |
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Food 8 |
Ambience 8 |
Service 7 |
Value 9 |
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After reading the recent reviews I went here on a Thursday night with much trepidation. The venue had been selected by an old work colleague. I was sure I had been here before a few years ago and indeed I had.
I was pleasantly surprised with the service; only on one occasion did I need to make an effort to attract our waiter’s attention. I suspect that they struggle on Friday and Saturday nights, especially when the crowd starts to fill the upstairs room.
The food was good and the prices are very reasonable. I shared neonata (whitebait fritters) for an entree not the best I’ve ever had but good. For mains I had veal with mushrooms. It is served on top of the vegetables and cubed potato in a mountain formation - hot, fresh and tasty.
At the next table I heard one diner remark "this is the best pizza I’ve had in Australia" and no one was arguing. So I will be back and I’d suggest (if you can) that you visit midweek!
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turf_tycoon -
See my reviews 13, 11 July 2008
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| Overall |
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Recommended |
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Food 8 |
Ambience 7 |
Service 6 |
Value 9 |
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Went there for dinner, two of us and though the food did take quite a while to arrive we found it very good. Had the mussels, baby clam spaghetti, and gamberi pizza, with a bottle of white Italian wine.
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littlemissmay -
See my reviews 1, 05 July 2008
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| Overall |
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Average |
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Food 8 |
Ambience 5 |
Service 4 |
Value 7 |
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I love the pasta here, also the garlic bread and gelato are divine! Its always extremely busy so sometimes service is a little slower than we'd like, but hey, if you look around you will realise they are run off their feet!. Definitely need to book in advance, worth the wait for the food we've had each time. Hard to find nice, authentic pasta these days and I believe Dolcissimo has it!.
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jess4321 -
See my reviews 6, 09 June 2008
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| Overall |
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Average |
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Food 6 |
Ambience 5 |
Service 3 |
Value 6 |
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My husband I went to this restaurant for dinner I ordered a pizza my husband ordered spaghetti e vongole. My husbands pasta came out 30 minutes before my pizza was even started. Needless to say I watched my husband eat then he watched me. The only excuse offered was that the pizza had been dropped and had to be redone but only when we asked where the pizza was. No further apology was offered. Very poor service in my opinon. Haven't been back.
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foodlover_20 -
See my reviews 2, 06 June 2008
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| Overall |
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Below Average |
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Food 4 |
Ambience 4 |
Service 2 |
Value 3 |
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With great trepidation a group of 8 of us went to this restaurant. I was ready for the dining experience from hell after reading the previous reviews. When we arrived we waited and waited and waited for a staff member to notice we needed to be attended to. Eventually we just walked around the restaurant and found the other people we were dining with already sitting at our table.
Menus on the table, great except that not one staff member made an effort to come and take our order. Eventually (40 minutes later) we grabbed a waiter and order drinks/entree's and mains all at once fearing he would slip into the waiters abyss and not return.
The food came out in dribs and drabs, my salmon carpaccio arrived first and about 10 minutes later the rest of the entress arrived. Likewise with the mains they came out in spits and spurts... hhhmmm the waiter was very polite and friendly but to have to ask a fork because he'd taken the dirty ones away more than twice and to wait 25 minutes for a bottle of water is a bit extreme.
Oddly enough as the night wound down and we were having our coffee the staff were all over us like the plague waitiing for us to get out so they could close up...
Would I go back... hhhmmm maybe if it was the only restaurant open yes, otherwise, I would go elsewhere or many other restaurants where people get great service.
Yes the food was o.k. nothing to rave about, yes the pizza was well cooked but, unfortunately, you forget that due to bad service and staff that just don't want to know you. Think twice before you enter the rhelms of Dolcissimo.
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mariag -
See my reviews 11, 01 June 2008
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