|
| |
|
|
|
| |
|
|
|
| |
User Reviews on Dolcissimo
|
| |
|
Displaying 1 - 10 of 198 comments
|
| |
|
Page:
1
2
3
4
5
6
7
8
9
10
Next
|
|
| |
|
|
| Overall |
  
|
Recommended |
 |
Food 9 |
Ambience 7 |
Service 7 |
Value 8 |
|
|
|
The food here is fantastic! I have never eaten a bad meal at Dolcissimo. This place can get very busy on Saturday nights, so service will be slow but it is worth it! We have always experienced friendly service here.
|
| |
|
Was this review helpful?
|
|
| |
Food Hounds -
See my reviews 3 , 01 July 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Average |
|
Food 5 |
Ambience 5 |
Service 1 |
Value 10 |
|
|
What can I say, a disaster, being seated upstairs, we received a drink prompt and part of our entree arrived. And then we sat for 90 minutes waiting for our main course. When one of us had the nerve to question where our food was, discreetl (I must admit here, that the person used a 4 letter word, not at the waiter but in a descriptive sense). Well, the senior staff was the quickest thing to arrive to the table that night-not with "I'm sorry"-but a request for my friend to leave, at which we all left, the man totally lacked people skills, the restaurant has far too many clients than the staff and kitchen can handle.
All in all, this restaurant spoiled what was a special night for my friend and 5 of her friends, I cannot, in all good faith, suggest anyone but my worst enemy choose this restaurant. I have rated value as perfect, as we didn't receive a bill for what was consumed.
|
| |
|
Was this review helpful?
|
|
| |
|
tonyfromwindsor -
See my reviews 1, 29 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Recommended |
|
Food 9 |
Ambience 9 |
Service 4 |
Value 7 |
|
|
|
The food is great, everything is cooked fresh to order and you can definitely tell. Service is lacking though. I have dined there on busy nights and sometimes only 2 waiters are serving which can mean a slow wait for the food and the bill.
|
| |
|
Was this review helpful?
|
|
| |
|
Jalebird -
See my reviews 3, 18 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Below Average |
|
Food 3 |
Ambience 5 |
Service 5 |
Value 3 |
|
|
|
What can I say? Humm, after being sent to the table upstairs in a room which looked like a haunted house, served with a tasteless risotto and being chased by the waiter on the street because of his mistakes in the bill, it's really incredible why people keep going to this place!
|
| |
|
Was this review helpful?
|
|
| |
|
aguiar.rafa -
See my reviews 5, 15 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Not Recommended |
|
Food 6 |
Ambience 1 |
Service 1 |
Value 1 |
|
|
We were pointed to what table to sit, then after ten minutes our menus were thrown on the table, finally complaining after 30 minutes our orders were taken for drinks. We ordered cans and got bottles which were twice as small and expensive, so I asked to be changed, and they charged us for the bottles. The waiter, extremely arrogant and rude had no apologies for us waiting.
Serivce was just so poor even giving it a one is too much. Will never go back. If you have experienced bad service then you must have attented this resturant. The guys excuse was we only have 3 waiters. hmmmmm for how busy you are I'm sure you can afford more. The service ruined the whole experience.
|
| |
|
Was this review helpful?
|
|
| |
|
dodo25 -
See my reviews 1, 14 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
|
|
| Overall |
|
Below Average |
|
Food 6 |
Ambience 4 |
Service 1 |
Value 2 |
|
|
We came to Dolcissimo with a booking for 8 pm on a Saturday night, and waited until at least 8.30 to be seated, while we were told to 'just wait' while we stood in the restaurant being made to feel as if we were getting in the way.
The food came over an hour late, and in dribs and drabs. The waiters (in particular, the person we thought was the senior staff), were very rude, and made no apologies for the food being over an hour late (and the entrees taking 45 minutes to come to our table). The sign on the wall telling you the food is 'made to order' and requesting you be patient about waiting times is arrogant and patronising.
This restaurant is in a prime location, and while the food was relatively good (in particular the pizza), and the atmosphere not bad (with the lovely cakes in the entry), it in no way justifies the appalling service and terrible arrogance of the staff. My wife and I will not be visiting this restaurant again. Dolcissimo's patrons are paying good money to dine there, and should expect better from the staff. C'mon guys, its not that hard.
|
| |
|
Was this review helpful?
|
|
| |
|
Stephen B -
See my reviews 1, 11 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Below Average |
|
Food 6 |
Ambience 2 |
Service 2 |
Value 3 |
|
|
In summary, the service at this restaurant is woeful. Our experience of this restaurant's terrible service all started when we arrived at 8 pm for our 8 pm booking for 10 and waited up to 30 minutes, standing around, for a table to be set up. Our polite enquiries of the head waiter of when our table would be ready was met with the rude remark: "I know okay!" and without apology.
Once seated, we were attended by an extremely rude waiter, who effectively dropped plates on the table in front of each of us, and was not pleasant whatsoever. The waiter was also rude to one of the people on our table who made a special request due to an allergy. We waited almost 40 minutes for some garlic bread starters, and then afterwards, our meals trickled in over the course of about 1 hour and a half at different times, which is useless as we could not "share" dinner, but watched each other eat.
Salads turned up after all the mains were consumed. We also enjoyed the sight of senior waiters berating, arguing and even throwing scrunched up receipts at their junior staff. It was agreed by one and all that we would (1) never return to this restaurant again and (2) make sure we inform others not to come to this restaurant.
The signs on the wall that we should remain patient while all food is cooked to order do not justify the terrible experience, and in fact, are quite patronising of their customers.
|
| |
|
Was this review helpful?
|
|
| |
|
Fil -
See my reviews 1, 09 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Highly Recommended |
|
Food 9 |
Ambience 9 |
Service 8 |
Value 9 |
|
|
|
Have always loved this restaurant! Have been many times and after living in Italy for 13 years it's like stepping back into my old life. Pizzas are fantastic, staff are pleasant yet busy, value is great, salt 'n' pepper squid and caprese salad are lush! Would highly recommend it!
|
| |
|
Was this review helpful?
|
|
| |
|
Girolama -
See my reviews 2, 05 June 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Below Average |
|
Food 7 |
Ambience 3 |
Service 1 |
Value 2 |
|
|
The plate on the table was dirty as were the glasses, there was not enough cutlery on the table when we arrived despite our group being smaller than the booked number. The garlic bread took an hour to arrive and the main took a further hour despite other people who arrived after us receiving their entree and main while we were still waiting for our second course!
It took 40 minutes to get a glass of ice and an hour to replace the missing cutlery. We are still waiting for the clean plate. The senior staff is presumptuous and unapologetic about the poor service at all. Do not eat here unless you like to wait an hour or more for bread and like dirty plates.
|
| |
|
Was this review helpful?
|
|
| |
|
SEZ8 -
See my reviews 1, 30 May 2009
|
Manage this Listing to respond
|
|
|
|
|
|
| Overall |
|
Recommended |
|
Food 10 |
Ambience 6 |
Service 6 |
Value 9 |
|
|
Friends of my partner and I took us to this place, they raved on about how good it was and we just had to try it. The first thing we noticed when walking in, is the Italian atmosphere, it was nice to feel. A lot of it felt very traditional, which was a change.
The food was beautiful, the pizzas were so traditional with the incredibly thin crust. They were great. My partner is a head Chef at his restaurant and our friend is a pizza-maker (and has been for many years). They can be critical, but were very impressed here, which is a good sign.
My pasta was homemade, I chose the gnocchi with a different sauce, and the dish turned out to be so great. The pasta is actually homemade, they didn't just say it was. I struggled to finish it, but I didn't want to waste any! Desserts were excellent, and the gelato was beautiful. I wouldn't hesitate going back there again, we left 100% satisfied. It's a very friendly, relaxed environment, so don't go there expecting to be babied. The service is there when you need it, but that is all.
If you want to be treated like you're in the city, go to the city. The relaxed atmosphere allowed us to also become relaxed, which was good. Our waiter was so friendly, we joked with him all night. Definitely recommend!
|
| |
|
Was this review helpful?
|
|
| |
|
Chef'sBubxox -
See my reviews 10, 27 May 2009
|
Manage this Listing to respond
|
|
|
|
|
Special OffersRegisterTell a FriendAdvertiseRestaurateursLogin
Hi, Anonymous
Favourites
Map
Weather
Tell Friends
Print
Add to your list
