I don't know why people even bother to come here. Food used to be really good. But after they expanded, me and my partner don't enjoy it any more. There are other better restaurants in the area for better price and better service with better quality food. I always hated that sign with all the rubbish written on it.
Disappointing experience. Their outdoor setting confuses people wanting to dine at the restaurant (don't bother) as they can't find the 'side' door. The pizzas were too salty and the 'large' gelato that I ordered was basically served in a small water glass.
Not a pleasant experience for my 3 friends and myself and we vouched never to return. One senior, male waiter was rude. The younger, female waitress was clueless. We were over charged on 2 desserts and the presumptious staff assumed it was ok to Not give us our change and keep it as a tip! We waited for our change for 10 minutes before we asked for it. They 'apparently' lost the bill!? How disorganised and deceitful are these people? Can these people be trusted with food? I think not!
Visited this restaurant for coffee and cake. The cake was nice, but the service left a lot to be desired. The senior staff, in particular, was quite aggressive (snapped our heads off when we asked for some more water for the table). There is no need for that sort of behaviour. I don't expect to be fawned over, but when you work in the service industry, you are expected to give good service in a courteous and professional manner. We certainly did not experience that and will not be returning to this restaurant. Nor will we be recommending it to any of our friends.
Family went for weekday lunch, in school holidays. Fantastic coffee: I had veal, kids had veal schnitzel. Veal good quality. Hubby had fresh, tasty prawns. Salad lovely, and generous main portions. All had gelato. (have the coffee/tiramisu. The Lemon was too sweet). Place was packed out. Got table quickly: Served quickly too. Yes, they are very busy. Not as friendly as could be. Go for the food, and the coffee.
Reasonably priced, service was slow 2 hours between courses, staff had no idea what was on the plates they were delivering. Definitely not recommended.
The food is consistent and the menu has a lot to offer. The serves are big and authentic. I prefer to be there with a big group on weekends because it's noisy and the service is hit and miss. I've been there on weekdays with small groups and the service is much better. It's better to know what you're in for. The head waiter changed our table to cater for a couple of unexpected friends eventhough they were fully booked.
Started Saturday night 7:30 pm. Took 30 minutes for staff to get our drink orders. Another 15 minutes to come back and order mains. The food came before our drinks did. We sat there eating pizza and nothing to wash it down with. We ordered again because we were still hungry, but after an hour wait we cancelled the food. only good part of the night was the birthday cake we brought with us that they put on a plate for us.
It took them 25 minutes and numerous attempts to finally get the bill. Staff was heavliy understaffed, and when I kept asking for the bill, they used that as the excused and asked if I would consider working there! Finally walked out at 10 pm!
Food wasn't bad, but the experience was horrible.
Been a number of times. Great food, best spaghetti I have ever tasted. Never had a less than excellent meal there. Crowded, noisy, raucous - yes. Fun - yes. Fawlty Towers service but that is remarked on throughout these forums so you know what you will get before you go there. It is simply part of the dining experience that is Dolcissimo. I have friends who consistently return there for the experience, "terrible" service and all.
Food is always superb and best coffee I have ever had. Just to test them whenever I order my 'breakfast#2' I have scrambled, or poached eggs and without error they are cooked 100% magnificently. Sometimes the mushrooms were a little 'shrivelled' but the sausage only average but the toast, bacon, tomato + eggs 100% superb and non greasy tasting. However, I have been charged differently, one day $15 and same stuff another day no discount and $16.50, guess it depends who you are served by.
Despite the massive space whenever I have eaten between 7.30-9 am it has only ever had a few people here. Worth going for the food, but the service is always 'slow' even if I was the only customer on 1 occasion. Coffee is superb though and compared to other places they just don't match up. I always get their via the 438 or 436 bus and so convenient too! Recommended if you cannot accept any other 'substitute' for quality.