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Awards
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2007 |
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Finalist in the Restaurant & Catering Awards for Excellence |
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User Reviews on A I R All India Balmain
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Displaying 1 - 10 of 83 comments
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| Overall |
  
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Recommended |
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Food 8 |
Ambience 6 |
Service 8 |
Value 8 |
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Took a group of ten girls here for my birthday in May. It was a Saturday night and the place was pretty full. The food was delicious and the service was great. My only suggestion is that they re-consider some of the music they were playing. It was a cross between what I assume is traditional Indian and early 90's dance. Very strange.
But a great restaurant and I will be back to eat here again!
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amc000 -
See my reviews 4 , 11 July 2008
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| Overall |
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Recommended |
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Food 8 |
Ambience 8 |
Service 7 |
Value 9 |
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I love this place. The service can be a bit challenging but every restaurant has to train new staff occasionally. And to keep the authenticity, I like that the staff are mostly Indian. If you are easy going, and don't mind being patient, the food is great. Love the slow cooked lamb.
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MelbourneGal -
See my reviews 2, 28 June 2008
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| Overall |
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Recommended |
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Food 7 |
Ambience 7 |
Service 6 |
Value 7 |
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Decent menu, some innovative dishes not found on traditional Indian menus. Worth a visit in you like Indian food and frequent Balmain.
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The Satisfied Customer -
See my reviews 34, 25 May 2008
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| Overall |
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Average |
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Food 8 |
Ambience 7 |
Service 1 |
Value 8 |
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Visited this restaurant on Friday 2nd May, unfortunately, unable to comment on the food as for the first time ever left a restaurant without even ordering. Arrived without a reservation and was promptly seated, waitress came over to give us menu's and take a drinks order. I ordered a diet coke and before my husband could ask for a beer she promptly disappeared.
Returned with 2 diet cokes, one which was returned and then went to get the beer. 10 minutes later she came back and asked what beer he wanted and then vanished again, after a further 10 minutes and no sign of any beer or a food order being taken my husband had enough and we left. Tried to pay for the diet coke but staff were hanging around till chatting and had no interest whatsoever.
What a complete disappointment, we love Indian food and are Balmain locals. We have eaten here previously and the food was excellent on the last occasion, however, it looks like we will continue to go to Surry Hills for decent food and service.
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Response from Management:
By management
Dear Guest, I apologise for the inconvenience caused to you, because of the negligence of my staff. I was told about your table by the manager.
We had a new waitress on training, and it was her second day at work
She had no previous experience in waitering, thats how this happened. These days it so hard to find good staff. I assure you that this will not happen again, and we have found a much better person now.. Thanks Biju - Owner.
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Penster35 -
See my reviews 1, 11 May 2008
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| Overall |
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Highly Recommended |
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Food 10 |
Ambience 9 |
Service 9 |
Value 9 |
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Dined here on a Saturday evening. The Papdi Chaat was amazing, as was the Goan fish curry, Dahl Masala and Beef Vindaloo. The service was prompt, the food had an intensity of flavour that was simply divine. I rate this as amazing Indian, well done!
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Nesska -
See my reviews 31, 05 May 2008
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 8 |
Service 9 |
Value 9 |
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This place was always verging between average to good but it has recently taken a path towards excellent. It really is a great Indian restaurant and the best curry in Balmain.
Not sure what you have done guys but this is now our favourite spot for Indian food for miles around. The Beef Chettinad is especially good.
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squalker -
See my reviews 7, 01 May 2008
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| Overall |
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Below Average |
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Food 1 |
Ambience 5 |
Service 5 |
Value 1 |
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I can’t comment on the restaurant ambience or service as we ordered a take-away. I was extremely disappointed with the quality of food. We only ate a few mouthfuls before binning the rest. Considering the price I expected it to be good. I am pretty sure we received last night’s leftovers.
The beef vindaloo was mushy, overcooked and basically tasted awful. The chicken curry contained grey meat, no breast and was very fatty and greasy. The mixed starter kebabs were dried out and pakoras were soggy. Possibly this isn’t typical (after reading other reviews as we ordered an early Friday night meal the chef hadn’t started work so the staff just bodged together a meal) but either way I wouldn’t ever go back.
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Response from Management:
I have been running this restaurant for the past 10 years, and I have never received a complaint as bad as this.
If you were not happy with the food, you should have told us, and we would have given your money back, I stress to the staff that
customers are always right. With regards to you saying serving left overs: This is a big insult to our values, we make things fresh, and do not serve rubbish to our customers. The beef could have been overcooked, as it was put in a closed takeaway containers, and because of the heat, the meat will obviousy cook more. With regards to chicken, we buy 150kg of chicken a week, and it would be a very hard job to search of grey pieces. The pakoras will get soggy, because it was again packed in a closed containers, where the heat and steam will turn into water and wet the food.
Finally it would have been better, if you could have talked to us, and told what your problem was.. it has been nearly 2 years since we had a food complaint.
We are happy to give you are refund, please call 9555 8844 or call me on 0405 311 850. Thanks. Biju - Owner.
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ru88ish -
See my reviews 2, 18 March 2008
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 8 |
Service 8 |
Value 9 |
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We have eaten here several times with friends and never been disappointed. The last visit was Saturday and although busy the staff accommodated us without a booking and we were treated to some great food. It is always a pleasure to experiment with their menu as you know that it will be high quality each time. It offers a good atmosphere and check out the special deals or offers before you go.
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mikebal -
See my reviews 2, 08 March 2008
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| Overall |
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Recommended |
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Food 7 |
Ambience 7 |
Service 8 |
Value 8 |
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My partner and I went here on Valentines night. It was rather last minute, I called for a booking at 330 pm. They said they had two sittings, the first I had to be out by 745, the other started at 9. This didn't suit us so I said thanks but no thanks and the man on the phone asked what time we wanted to come in. I said 7 pm and he said he had a table but it was outside. That was fine, he also told us it was a set menu for the night for $35pp BYO included.
The outside tables are fine, away from Darling St and majority of the traffic.
Our entree was pappadums with chutneys (yoghurt, tomato, mango and chilli), followed by chasew encrusted prawns, chicken tikka and a spicy lamb cutlet. All was really good. The food got cold quickly outside (perhaps, it was sitting out back for a while?). Mains were butter chicken, eggplant/potato bagara and a Bombay lamb curry with rice and naan.
We were very full by the end of it (the entree was quite substantial). For dessert, pistachio kulfi and Gulab jaman. For a busy night, the set menu was great and fantastic value! The food probably wasn't as good as it could be as it wasn't a la carte but was still satisfying. It seems like this place has great value meals and deals. Am going to try again to sample their a la carte menu. Service was good also given busy night, food came out promptly, dishes taken away, attentive, friendly staff.
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ken_w -
See my reviews 52, 19 February 2008
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 9 |
Service 8 |
Value 9 |
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Came here for my bday, had the set banquet. everything was delicious. The owner was extremely helpful in arranging the banquet to my specifications, and our group really did have a really grea |
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