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User Reviews on Sofia
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Displaying 1 - 10 of 35 comments
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| Overall |
  
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Recommended |
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Food 8 |
Ambience 7 |
Service 6 |
Value 10 |
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Despite the grave reviews, I actually enjoy Sofias. Its a good cheap meal, nice and quick. However, it does feel like you are in a camp hall as the tables are very cramped together and there is no privacy.
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L. Lovett. -
See my reviews 14 , 11 January 2010
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| Overall |
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Not Recommended |
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Food 1 |
Ambience 3 |
Service 2 |
Value 1 |
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I've visited Sofia's twice over this year with friends. It is an attractive venue as it is located on the waterfront. The first time I visited I ordered a chicken and avocado dish which tasted absolutely awful, also had a side of oysters kilpatrick which, as any kilpatrick fan would know should be at least slightly cooked, but tasted raw with a bit of wocestershire sauce and bacon chucked on top. I thought, perhaps, I'd ordered the wrong thing.
Last visit was a couple of weeks ago, this visit just proved Sofia's is never anywhere I want to waste my money on again. Ordered garlic bread, which was a massive platter of dry-tasting sugarless cake with chunks of garlic chucked on top, dripping in oil - ugh.. tried the oysters which were just as terrible and fish of the day, which was more like catch of the sewer, it tasted inedible and more like a fish which had been swimming around a sewer for the past three years.
The waitress we had was nice, yet it took a long while to get served. The food came out so quickly though that I'm sure they just cook everything in bulk at the start of the day and have it sitting there waiting until someone orders it. Will never come back!
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missbeckykate -
See my reviews 8, 23 June 2009
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| Overall |
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Below Average |
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Food 3 |
Ambience 3 |
Service 4 |
Value 3 |
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I have been to Sofias three times in the last two years. The last visit will be my last. I am not a fussy eater. Generally I will eat anything. I could not for the life of me make the lasagna that I had ordered taste any better. I left almost the entire amount that had been served. My partner had a simple pasta that was reasonable but far too much in a serving. I have never complained in my life about food but after reading the other comments I cannot help but notice a general theme.
At the end of the night at the register we were not asked how our meal was nor were we thanked for our custom. The waiter that took my full plate did not make any comment or ask any questions about enjoying our meals. Will never return. Shame it takes up a fantastic spot.
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makdel -
See my reviews 1, 06 June 2009
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| Overall |
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Below Average |
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Food 3 |
Ambience 5 |
Service 2 |
Value 5 |
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Easter Sunday 2009 6pmish ...... took my young daughters to Sofias on the waterfront at Frankston after a wonderful day on the beach. It was early so we didn't have to wait long for a table. Couldn't get a waiter to serve us, however, for what seemed an eternity. They were too busy scurrying here and there but not taking any notice of their customers! I ordered my girls a fruit cup and when they were delivered my girls took one look at the fruit n icecream smoothy concoction and turned their noses up at them (it did look a bit like vomit!). Fruit cups don't have icecream in them!
The fish of the day was grilled John Dory. I asked for salad instead of vegetables. The plate when it arrived was nearly as big as a computer keyboard and it was piled high with soggy chips (that I didn't order) and was topped with a dryish fillet of panfried fish. No-one needs to eat that many chips! I'd rather have had a quarter of the amount of much better quality fries or wedges! The accompanying salad was a handful of mixed leaves, coupla bits of cucumber, too many long bits of spanish onion (tick for the raddichio leaves though!) and a teaspoon of thick balsamic I guess?! dressing.
Would have been nice if they actually tossed the leaves in the dressing, luckily I had a huge lemon wedge for my fish, so I finished off the dressing and tossed it myself! From the children's menu we ordered chicken and fries (read processed nuggets and more soggy chips!) and fish and fries (overcooked fish nuggets and more soggy chips). The fish nuggets didn't loook appealing and after one bite, my girls shared the chicken nuggets! (my girls are adventurous and not fussy eaters).
I accidentally spilled my drink (it's my kids who usually do that) and the man next to me dropped his spoon soon after, and not one of the dozens of waiters working there noticed, let alone offered a replacement fork, or came scurrying with a mop and bucket. So, drenched as I was, I got up grabbed a whole stack of serviettes and started cleaning up myself, thinking that'd get someone's attention. Having gone through the serviettes I finally caught a waiter's eye and the moppin began.
I was quite touched when he picked up a few icecubes off the floor and put them back in what was left of my drink! Of course I had to ask for a replacement drink and the soggy serviettes remained on the table apparently unnoticed by the waiters. My replacement drink turned up and it was clear aforementioned waiter wasn't going to take the old glass away, so I politely handed it to him.
I couldn't wait to get out of this tardy establishment that dares pretend to be Italian! I've never left a note for the kitchen staff of a restaurant in my life, well not until eating in this revolting establishment. But when you're 9 year old daughter figures out that "they don't care about the food they just want you out quickly so they can serve more disappointing food to other diners" you know it's bad and worthy of a scathing note to the kitchen staff!
Oh earlier in the afternoon we went to the Sofia's kiosk for icecream, there was a huge line and we waited patiently. The counter was covered in spilt icecream and it was sticky and running down the counter, looked like it hadn't been cleaned all day and not a serviette box in sight so I could clean my child's now icecream smeared hands. We were served by a young waitress who was clearly having trouble opening her mouth because of new braces perhaps?
She was completely inaudible. I had to ask her to repeat everything, I just wanted to scream oh for goodness sake, I can't hear you over the cacophany in this place and your lips are supposed to open when you talk. She clearly didn't want to be there (it was a beautiful autumn Easter Sunday after all!) and her attitude was appalling!
Don't eat here unless every restaurant in a 50 mile radius is closed! Needless to say I won't be going to another Sofia's restaurant ever!
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glamjan -
See my reviews 1, 14 April 2009
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| Overall |
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Below Average |
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Food 5 |
Ambience 5 |
Service 1 |
Value 4 |
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I cannot honestly believe how bad the service is here. I am stunned that there was anyone there eating at all. I actually saw a senior male member of staff shouting at a customer, clearly a non english speaking holiday maker but she knew she was being yelled at. Disgusting. The food wasn't so bad though, I had a gourmet pizza and my friend had a parma, which was massive!
One drink at the beginning of the meal but not a sniff of another one, no staff contact after we had the food plonked infront of us. We wanted to take away our left overs but after waiting for 30 minutes for someone to approach our table, and waving like idiots to try and get someones attention we gave up and left. What a real shame that what could be a great place for a local or visitor to eat is ruined by its service staff.
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nic666 -
See my reviews 5, 31 March 2009
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| Overall |
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Not Recommended |
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Food 2 |
Ambience 1 |
Service 1 |
Value 1 |
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The food is devoid of any taste, flair or value in any way shape or form. Their "napoli sauce" tastes remarkably like Big Red canned tomato soup! However the AWFUL food is out matched by the DISGUSTING SERVICE!
Rushed around like cattle, order was messed up, had take away containers shoved on our table only a few minutes into eating our main meals, and worst of all - my companions plate was taken off her while she was still eating from it.
Yes, she was seating and actually had food travelling towards her mouth when a waiter swooped in behind her and took the plate and cutlery off her before even asking if she was finished. The awful waiter didn't even grunt an apology when we protested and said we had not finished.
If you want good food - go somewhere else.
If you want good ambience - go somewhere else.
If you want good service - GO SOMEWHERE ELSE.
Do not waste your time, money or stomach on Sofia's. There are zero positives about this place.
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breezlebub -
See my reviews 1, 16 February 2009
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| Overall |
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Not Recommended |
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Food 2 |
Ambience 1 |
Service 1 |
Value 1 |
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We went to this restaurant because we were looking for good value for family style eating. The service on arrival was very poor no welcoming smile just sit down and order. Most of the food arrived so fast there is no way it could have been cooked on the spot, so it must have been cooked earlier. My seafood platter instead of been a golden brown was more a mission brown not to mention a piece of the dish mop in my salad.
We were only offered drink service once it would seem they wanted use out fast so they could set some other poor fools how would take their chance at dinning at this terrible establishment. If I could think of one thing that would describe the kitchen staff it would be they are Fitters & Turners. Will not be eating here EVER AGAIN.
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Boydtown11 -
See my reviews 1, 28 January 2009
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| Overall |
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Not Recommended |
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Food 1 |
Ambience 5 |
Service 3 |
Value 1 |
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My dad and I ordered the 'fish of the day' which was actually not fish of the day but fish and chips - and it was not fresh but prefried and frozen - it was disgusting. The salad was also several days old. The so called Brown Brothers chardonnay was also crap and I doubt very much it was Brown Brothers at all. What a waste of a great location and insult to the residents of the Frankston area.
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ElisaLucille -
See my reviews 1, 05 December 2008
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 6 |
Service 9 |
Value 9 |
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Went there for the first time thought it was great. Maybe a bit noisy but the food and the serving sizes made up for that. The service was excellent as was the food. Will certainly go back again.
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jabiru -
See my reviews 3, 03 December 2008
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| Overall |
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Average |
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Food 5 |
Ambience 5 |
Service 6 |
Value 8 |
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Sofias is positioned in one of the most beautiful spots in Frankston, however, does not take advantage of its potential. Whilst the meals were barely okay there was far too much food, but considering it cost us $8.90 for a "small" pasta could feed 3-4 people, its good value. Staff were quite unproffessional and clueless with the exception of one larikan waiter who picked up some of the slack around him. Overall it was a cheap eat, if outstanding quality isn't a high priority for you I recommend Sofia's Frankston.
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JeanJ -
See my reviews 1, 03 December 2008
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