141 Osborne St
South Yarra VIC 3141
Map
Sabai Day Spa Website
(03) 9866 2880
info@sabaidayspa.com.au
Displaying: 1 - 1 of 1 reviews
1 Not Recommended
Quality 1 Ambience 1 Service 1 Value 1
Rude and unhelpful service! I originally called Sabai Day Spa to book for a spa session on Sunday morning. Unexpected plans came up so I had to call Sabai Day Spa again to re-book. The receptionist said there were available slots on Saturday morning so I booked for my session then. I called them again the next day to confirm and my session was still there.
Two days before my session was due (Saturday), I called them again to check and they lost my booking. The receptionist was exceptionally rude and unhelpful, she kept insisting that I did not book over and over again and offered no help or alternatives. I asked her to tell her manager to call me back but I have yet to receive a call.
I'm extremely turned off by this service and I will definitely not recommend this spa to anyone.
Follow up: According to the receptionist, the senior staff does not pick up her phone during her off days. I doubt I'll ever be getting a call back.
Jun 23, 2011
Displaying: 1 - 1 of 1 reviews