3.5 Below Average
Food 5 Ambience 5 Service 2 Value 2
Only thing good about this cafe is the price. Food is so so. We only went in because its the only sit in place in the whole complex. If it wasn't for the cinemas crowd this place will not last. Service was terrible, decor looks cheap, full of shiny laminates. Sorry, I'm a interior decorator, the big round paper lights around the bar, makes the place looks cheap.
Our cappuccino came out like flat whites with chocolate sprinkle on top and the cakes were dried and old. We complained to the senior staff when we went to pay, all we got was a blank look. Beat that for service.
Sep 08, 2010
3.8 Below Average
Food 4 Ambience 5 Service 1 Value 5
Horrible horrible experience! Me and a gf went there and an asian waitress (whos been there for 4 years, I used to go there to have coffee in my juniour years) took our orders of 2 main meals, a chicken parma and a pasta and drinks and after waiting patiently for 40 minutes we asked another waitress where our meal was. She told us our order was never put through and that she'll put it through now. What?! We were a little agitated but what really peeved us off was her casual attitude towards it.
The other one didn't even bother to come over and apologize and we were so angry we had to speak to the senior staff. Her excuse was "Oh, don't worry about her" very unhappy and starving! We ended up waiting an hr and a half for our meal she gave us $5 dollars off after my friend complained. Seriously unacceptable as they weren't even busy. Terrible service. Absolutely terrible. Never again. Not worth the price.
Jan 12, 2010
8.3 Highly Recommended
Food 9 Ambience 9 Service 6 Value 9
I'm a regular at Mambos and have tried almost the whole menu. The food tastes great and is good value although expect a long wait on the food!
Aug 22, 2009
5.3 Average
Food 6 Ambience 6 Service 2 Value 7
Am a big fan of this place but just called to make a booking for 12 for birthday celebration and got turned down! They wouldn't even have a bar of it and mentioned they have a max. booking of 8! Ridiculous and disappointing! Won't be returning Thanks Mambo!
Aug 13, 2009
7 Recommended
Food 8 Ambience 7 Service 5 Value 8
Food is good but I think you all need to pick up the pace with the service and maybe try to communicate abit better other than that I love your cafe and will keep coming in.
Jul 16, 2009
7.8 Recommended
Food 8 Ambience 7 Service 8 Value 8
Yummy food. The service was quick.
Mar 05, 2009
1.8 Not Recommended
Food 1 Ambience 2 Service 1 Value 3
Terrible service, they brought us 3 incorrect drink orders for a table of 8. My gluten free salad, the first time they brought me the wrong salad altogether. When the waitress returned 20 minutes later, and most of my colleagues had already finished their lunches, she brought me a caesar salad full of croutons. I reiterated to her that it must be gluten free.
She apologised, and I explained that my lunch break was now over, and I was late getting back to work, and requested that they give me my meal as a take-away. They brought me the same meal, but with the Croutons picked out. This is cross contamination, and I got sick from eating the meal, which I had no choice to eat because I did not have the time by this stage to go somewhere else and get another lunch.
I will not be coming to Mambo again, and neither will my colleagues, who have eaten regularly there in the past. I hope others heed my warning and stay away!
Jan 16, 2009
6.5 Recommended
Food 8 Ambience 8 Service 3 Value 7
Good food for a good price. Once again the service is lacking a little. The waitress was telling me the menu whilst talking to the other side of the room..but other than that it has a good feel in an area of not a lot of choices. Loved the death by chocolate! It was great!
Jun 18, 2008
5.8 Average
Food 8 Ambience 5 Service 4 Value 6
I have to agree with the majority of the comments below. Food is really good but staff aren't. Most of them aren't looking out for customers they're too busy polishing cultery. When you go to pay you have to wait a while until someone notices you over that big counter. Hopefully the renovations will fix that problem.
Jun 10, 2008
6.8 Recommended
Food 7 Ambience 7 Service 5 Value 8
Good food at good price. Service has certainly dropped since the first time I went there which was like 3 years ago. Other than that, I recommend it to couples or group of friends who are on a budget.
Jan 25, 2008
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