Bellezain Zain Restaurant & Bar Port Melbourne

Bellezain Zain Restaurant & Bar Details

Bellezain Zain Restaurant & Bar Address

HMAS Apartment Building
1 Beach St
Port Melbourne VIC 3207
Map
Bellezain Zain Restaurant & Bar Menu
Bellezain Zain Restaurant & Bar Website

Bellezain Zain Restaurant & Bar Contact Info »

Cuisines

Mediterranean, Modern Australian

Chef

Ian Utley

Prices

Average Meal Price $36 - based on one entree & main course only
Entrees $3.80-$13.00
Mains $23.00-$32.00
Desserts $9.00-$11.00

Rooms & Capacity

No of Seats 70

Hours

Sat to Sun 9am - 3pm
Tue to Sun from 11am

User Reviews of Bellezain Zain Restaurant & Bar, Port Melbourne

Displaying: 1 - 4 of 4 reviews

4.8 Average

Food 6 Ambience 6 Service 3 Value 4

Do not go to this restaurant unless you wish to be rudely talked down to by a waitress who needs reminding that you are a paying customer who is to be respected.
I went with a friend for Sunday lunch, and the setting and view of this establishment is very pleasant. The waitress who took our orders was great, as was the wine we ordered and our entrees. However, a different waitress brought our mains, and when my friend requested black pepper, the waitress brought a strange combined salt and pepper mill and just left it on the table ie. did not do the usual and grind the pepper for us.

We could not get salt or pepper to come out of this thing, and my friend thought that maybe you needed to take to top off it, but when she did so, a screw fell out, but still no salt or pepper was forthcoming. We called the waitress over and light-heartedly advised that there was something very wrong with this salt/pepper mill. Now, the correct and expected response from the waitress should have been 'I'm so sorry, I will get you one that actually works'.

However, instead we were told off like something out of Fawlty Towers. She said 'Oh, the boss isn't going to be happy with this. It really is quite simple to use.'? Needless to say, we were quite taken aback by this rudeness and attitude. She took the thing away, and returned with a normal pepper mill, and the original one which the foresaid boss had apparently fixed. She proceeded to demonstrate its use and said 'It really is quite simple!'

This would be totally inappropriate service anywhere, but in a not inexpensive place it is not acceptable. You do not contradict or belittle a paying customer. It was a lovely sunny day, but the restaurant was only half-full at max, and there are a plethora of eateries in Port Melbourne and the surrounding area, so you would think that customers would not be treated in such a poor manner.

Jan 16, 2011

pjqackson
14

8.3 Highly Recommended

Food 8 Ambience 8 Service 9 Value 8

We have eaten here twice. First, on a Wednesday night, so we had the tapas sharing plate, then I had fish and MM the duck. On a Saturday night we chose a couple of small dishes to share, then I had a seafood special, MM a steak. Both meals very good and service excellent.

Aug 09, 2010

suecee
98

8 Recommended

Food 9 Ambience 8 Service 8 Value 7

My partner and I had dinner at Bellezain last wednesday night, the set menu that thay had going was fantastic, tapas platter to start and then we both had the maryland duck as a main. We were very tempted to have dessert by the waiter but we where just too full to fit anything else in. Great night out if you want a tasting sensation and not just a bite to eat. Great service by the floor staff! We will be back.

Mar 12, 2010

hh2010
1

1 of 1 reader found the following review helpful

8.8 Highly Recommended

Food 9 Ambience 9 Service 8 Value 9

The only real glitch to this wonderful lunch was when we asked to move tables because the sun direction had changed, and we were getting hot. The maitre d' rolled his eyes at me, and gave me some less than impressive body language. Apart from this, the service was excellent, food superb and waterfront ambience had to be experienced to be believed. Very enjoyable. Not cheap, but great food never is. Happy to pay the price because of the quality.

Mar 06, 2009