Arthur Hotel Dromana, Melbourne

User Reviews of Arthur Hotel, Dromana

Displaying: 1 - 6 of 6 reviews

1 of 1 reader found the following review helpful

4.3 Below Average

Food 1 Ambience 7 Service 8 Value 1

I am writing this review to express my dissatisfaction and disappointment with what I came across during lunch time last Sunday, November the 7th. I booked a table at Arthur's hotel to celebrate my wife's birthday as a surprise because it had been very well recommended by a couple of friends of ours who have been there a few years ago.

The reserved table was perfect, number one, on the corner, with the best view in the house. The waitresses were also very friendly and helpful. As an entreé we ordered the stuffed mushrooms. The four units that came on the plate were already cold and the (once) melted cheese on top tasted nothing like the cheese I would expect to find in such a dish, but home brand shredded cheese from a Coles supermarket around the corner. The slice of beef that was placed underneath the cheese was chewy and cold.

As a main my wife ordered the ricotta and spinach filled cannelloni, while I ordered the garlic prawns risotto. The bowl of rice and prawns came sitting on one side of the dish cushioned by a folded napkin soaked from the vinegar from the salad. I didn't notice that until I lifted the bowl to take the last prawns from the bottom and it came dripping brown vinegar all over the table and on my shirt. Very frustrating for us as you can imagine.

The two (immense) cannelloni my wife had were completely tasteless. So much so that she only ate a third of one and couldn't have another bite. When we enquired with the waitress whether we would be able to take the leftovers home (to try to make something out of it as we were paying for the whole meal), we were told that due to OH&S policies it would not be possible.

We found this fact quite curious, as when we went to pay, the waitress making the coffee was holding the full coffee cups from the top, the rim, where people would be drinking from. At the end, after all this, we did not have the courage or appetite for the desserts or coffee, as we thought that, judging by what we had just experienced, it would not be worth it.

After we left the restaurant we went elsewhere for desserts and felt that maybe we should've gone to a different restaurant to celebrate the occasion. Before writing this review I sent a number of emails to the manager of the venue without so much as an answer about what had happened. We’ll never go back there again.

Mauricio Santos Bauer.

Nov 10, 2010

mau.vet
1

0 of 2 readers found the following review helpful

9.8 Highly Recommended

Food 10 Ambience 10 Service 10 Value 9

Great View, great food, great service! Will definitely be going back here again soon.

Mar 25, 2010

Eatdrinkrepeat
1

0 of 1 reader found the following review helpful

9.3 Highly Recommended

Food 10 Ambience 10 Service 9 Value 8

I visited Arthur's Hotel recently, to celebrate my birthday with some friends. My first impression was the friendly smile we were greeted with at the door. A lovely table had been set up with the most magnificent view. Our meals were delivered promptly and tasted absolutely beautiful. "I enjoy a good steak and the one I ate that day topped the list". My friends and I are looking forward to many more visits to Arthur's Hotel, they can expect us to be frequent customers.

Aug 12, 2009

happyeater_2
1

1 of 1 reader found the following review helpful

8.5 Highly Recommended

Food 9 Ambience 10 Service 8 Value 7

My husband and I visited Arthur Hotel for a very special occasion of not having the children for once! The food was delicious and the meals were good sized serves, the staff were very pleasant and attentive and the view and the candles make it a very special place to visit. They also have children meals which is great for us! The building needs work as it is quite old however apparently they are renovating in August. Definitely a must visit at least once.

Jul 25, 2009

mumjanice
1

1 of 3 readers found the following review helpful

1.5 Not Recommended

Food 2 Ambience 2 Service 1 Value 1

We went for a birthday lunch in February. Sorely disappointed, particularly by the two sour faced female teenagers working there. Don't expect good service here. Made to feel like we were intruding on the daily gossip session, we ordered a slice of cheesecake to share so that we could order lunch elsewhere.

The carpet was repulsive, seating/tables only just passed as respectable (wonky old wooden settings) but really you are being extorted out of your money for a view, and thats if you can get a table by the window. The food was way (!) over priced for average menu meals. We wouldn't go back if they paid us to.

Apr 05, 2009

EatabilityReviewer
2

7.5 Recommended

Food 7 Ambience 9 Service 7 Value 7

This well-known tourist stop at the Arthurs Seat lookout is all about position. The restaurant has fabulous views right across both bays and the peninsula to the city. The food doesn't match the panorama unfortunately, but is reasonable if unsurprising. Jazz bands play on weekends.

Aug 28, 2008