Fresh User Reviews for Spanish in Gold Coast

3.5 Below Average

Food  4      Ambience  3      Service  4      Value  3     

Good presentation overall, food was fair, 50% full but loud and noisy, confusing menus and deals overall not value for money.

Apr 22, 2012

3.5 Below Average

Food  5      Ambience  3      Service  3      Value  3     

Went with friends group of 4. Service was very slow on a busy night and music too loud to talk comfortably. Food was OK paealla a real disappointment and not very authentic was possibly precooked. Sangria jugs at $25 were a rip off. Bill was $240 which was a paealla serving for 2 shared between 4 people mixed tapas for 4 a dessert for 1 shared 2 small loaves of bread and the sangria. Very disappointed group who felt like we were in a tourist trap.

Apr 08, 2012

9 Highly Recommended

Food  10      Ambience  9      Service  9      Value  8     

I ate here about a week ago on a friday night, and ended up hanging around for a few drinks well into the night for their 'Ladies Night' not only was my food amazing but the service from both restaurant and bar staff was great.

Since the new owners have taken over (who introduced himself to me and our table!) the service has improved incredibly. I'll be going back there!

Mar 14, 2012

2.8 Below Average

Quality  1      Food  1      Drinks  6      Ambience  5      Service  1      Value  3     

Don't Bother! This restaurant used to have fantastic food and lovely management, we were frequent customers. Sadly that has changed for the worse.

We booked a birthday dinner and our night was spoiled by the terrible food, which was tasteless and took 90 minutes to arrive at our table, terrible service, slow, unfriendly staff, who completed the credit card transaction at our table (how rude) and took forever to take our orders, and the other staff - who forgot 2 meals and they said the kitchen was small, that's why things were taking so long. Totally unbelievable! There were only about 15 people in the restaurant!

At the end of the night, the only compensation made was not charging for a meal that was forgotten (I should think so!) and giving us 2 bottles of water free of charge, how pathetic. The management did not even come to apologise and tried to ignore us as we left.

The Birthday dinner was a total disaster, our night was ruined and I was embarrassed for inviting everyone there. After one of our party contacted the management about our poor experience, he was given a short sharp reply that was a personal attack, rather than an apology or explanation. Clearly the management have no concern about the quality or reputation of their restaurant.

We will never go back there again, and I urge any potential customers to stay away. If you want good food and exceptional service, go somewhere else at Sanctuary Cove.

Feb 21, 2012

5.8 Average

Food  7      Ambience  6      Service  5      Value  5     

First impression was good, ambience Ok. Service Ok but the menu pricing is confusing. The $16.50 Six bowl Tapas entree is actually $33.00 as it is for a minimum of two. I was Ok when I understood this but then was surprised to find it was a similiar deal for the Paella - $25.50 for a main but that is for a minimum of two so the bill for a frying pan of paella was actually $51.00 -Ouch.

The saving grace for me was that the Tapas were pretty good and the Paella was particularly tasty. Sangria was $7.50 a large glass. Overall I was happy until I got the bill and felt a bit ripped off on the mains price not being properly explained by the staff even after questioning. I guess you have to put it down to the restaurants struggle to survive while swimming with the sharks on the surfers paradise strip. I would go back if the prices were a tad more family friendly as we all enjoyed the food.

Jan 11, 2012