Fresh User Reviews for Romantic and Intimate in Gold Coast

6.3 Average

Food  10      Ambience  8      Service  2      Value  5     

Extremely happy with the food. Its the real indian food that I ever had in QLD. Only drawback is the service. Was not really happy with it as I had asked to pack the left over curry as I had ordered too much and was not able to have it there and they handed me a container and asked me to fill it myself which i felt was extremely rude.

May 09, 2012

10 Highly Recommended

Food  10      Ambience  10      Service  10      Value  10     

One of the best meals I’ve had in a long time. Must give 2 big thumbs up to our waiters they were great both funny and on the ball. Wish we had a Garlands back home.

Apr 20, 2012

2.5 Not Recommended

Food  5      Ambience  1      Service  1      Value  3     

We had the worst evening possible to uncontrolled screaming children, 3 children under 3 screamed all night, plus a really rude waiter made our night hell, he queried mustard and salt and obviously did not understand butterflied steak.

Apr 07, 2012

2.8 Below Average

Quality  1      Food  1      Drinks  6      Ambience  5      Service  1      Value  3     

Don't Bother! This restaurant used to have fantastic food and lovely management, we were frequent customers. Sadly that has changed for the worse.

We booked a birthday dinner and our night was spoiled by the terrible food, which was tasteless and took 90 minutes to arrive at our table, terrible service, slow, unfriendly staff, who completed the credit card transaction at our table (how rude) and took forever to take our orders, and the other staff - who forgot 2 meals and they said the kitchen was small, that's why things were taking so long. Totally unbelievable! There were only about 15 people in the restaurant!

At the end of the night, the only compensation made was not charging for a meal that was forgotten (I should think so!) and giving us 2 bottles of water free of charge, how pathetic. The management did not even come to apologise and tried to ignore us as we left.

The Birthday dinner was a total disaster, our night was ruined and I was embarrassed for inviting everyone there. After one of our party contacted the management about our poor experience, he was given a short sharp reply that was a personal attack, rather than an apology or explanation. Clearly the management have no concern about the quality or reputation of their restaurant.

We will never go back there again, and I urge any potential customers to stay away. If you want good food and exceptional service, go somewhere else at Sanctuary Cove.

Feb 21, 2012

8.5 Highly Recommended

Food  9      Ambience  8      Service  8      Value  9     

Delicious Thai food. The service was prompt and polite and the decor is easy on the eye and inviting. Great value.

Feb 10, 2012

3.3 Below Average

Food  4      Ambience  4      Service  4      Value  1     

Extremely small portions, very very overpriced, can't recommend.

Feb 05, 2012

9.3 Highly Recommended

Food  10      Ambience  7      Service  10      Value  10     

Hidden gem! Dinky location but the best steak and ribs I've had in a very long time. The ribs especially,and best of all the bill didn't wipe me out!

Jan 20, 2012

9 Highly Recommended

Food  10      Ambience  9      Service  8      Value  9     

Amazing food, great service and very reasonable. Couldn't ask for much more. Was empty when we went so a bit lacking in atmosphere.

Jan 15, 2012

6.3 Average

Food  6      Ambience  6      Service  6      Value  7     

Coming from Sydney, I love Crust it's almost a ritual night in dinner. Though all crust I have ever been to in Sydney I loved, this would not be par to crust standards. The recipe is slightly different especially the pesto sauce on the vegetarian. I think with time, they should get the hang of it. But the base is close to crust perfect.

Dec 22, 2011