Fresh User Reviews for Bistro/Brasserie in Gold Coast

Displaying: 1 - 3 of 3

mmcintosh reviewed Coomera Lodge Hotel, Upper Coomera

Pubs, Modern Australian, Bistro/Brasserie

Overall 5.7 2

1.8 Not Recommended

Food 3 Drinks 3 Ambience 1 Service 1 Value 1

In 9 years we have been to this pub 3 or 4 times. This time we were hoping that it has improved. How wrong were we. We booked for dinner on a Friday night at 6.30pm we were one of three tables in the whole restaurant at the time. Then meun is very, very limited. We ordered a kids fish and chips, a kids burger, a pork belly and lamb wrapped in filo pastry. T

he pork belly was under done but still edible, the kids burger was a frozen patty cooked for too long served with no tomato sauce!. The lamb filo was left in the oven too long so instead of golden brown it was brown leaving the lamb on the chewy side and the potatoes was missing the mint butter. The kids fish and chips was the best meal out of all of our meals.

The service was very slow, meals took a while to come out. No ambience what so ever. Very disappointed as locals who live only 2 minutes away we will be never coming back again. Will have to look some where else to become our regular dining spot.

May 15, 2012

mmcintosh
1

Marilyn A. reviewed Coomera Lodge Hotel, Upper Coomera

Pubs, Modern Australian, Bistro/Brasserie

Overall 5.7 2

9.6 Highly Recommended

Food 9 Drinks 9 Ambience 10 Service 10 Value 10

Coomera Lodge is great for Sunday lunches with family or friends. Playground for kids is the bomb. Staff are all very nice and easily approachable about anything. Live music on weekend.

May 06, 2012

Marilyn A.
1

beckd reviewed Bella Luna Garden Courtyard Restaurant, Southport

Restaurants, Bars, Function Venues, Comfort Food, European

Overall 2.8 1

0 of 1 people found the following review helpful

2.8 Below Average

Quality 1 Food 1 Drinks 6 Ambience 5 Service 1 Value 3

Don't Bother! This restaurant used to have fantastic food and lovely management, we were frequent customers. Sadly that has changed for the worse.

We booked a birthday dinner and our night was spoiled by the terrible food, which was tasteless and took 90 minutes to arrive at our table, terrible service, slow, unfriendly staff, who completed the credit card transaction at our table (how rude) and took forever to take our orders, and the other staff - who forgot 2 meals and they said the kitchen was small, that's why things were taking so long. Totally unbelievable! There were only about 15 people in the restaurant!

At the end of the night, the only compensation made was not charging for a meal that was forgotten (I should think so!) and giving us 2 bottles of water free of charge, how pathetic. The management did not even come to apologise and tried to ignore us as we left.

The Birthday dinner was a total disaster, our night was ruined and I was embarrassed for inviting everyone there. After one of our party contacted the management about our poor experience, he was given a short sharp reply that was a personal attack, rather than an apology or explanation. Clearly the management have no concern about the quality or reputation of their restaurant.

We will never go back there again, and I urge any potential customers to stay away. If you want good food and exceptional service, go somewhere else at Sanctuary Cove.

Feb 21, 2012