Fresh User Reviews for Asian in Gold Coast

8.8 Highly Recommended

Food  9      Ambience  8      Service  9      Value  9     

We had a fabulous time at East last night. Drinks were great and the food was wonderful. The place was packed out too.

Not having been to east before, I was blown away by the design and ambience of the restaurant. I was even more surprised by the transition to a nightclub. We had no choice but to stick around for drinks after dinner.

All in all, I really enjoyed my time at East. We have already booked again for next Thursday. Loved Sex and Chocolate too :)

May 04, 2012

4 Below Average

Food  8      Ambience  4      Service  1      Value  3     

As it is often said it doesn't matter how nice the food is if the service isn't there it spoils the whole experience. This was definitely the case for us. I never write reviews and quite honestly do not have that high expectations but our experience was far from good and feel its necessary.

I had first booked for a party of 9 to celebrate my partners 25th birthday, I called about an hour ahead to add 1 more person only to get a call back saying because we now had a group of 10 on a Saturday we would have to order from the set menu, we mostly didn't mind except one couple who were not expecting to have a large meal but what restaurant cannot accommodate for 10 people a la carte?

We arrived to find the place not very busy. When we asked if just 2 of our guests could order off the main menu the reply was "no it will be too difficult for us with the bill"! (how hard could it be).

When we sat down with only half of our table there (5 minutes past the time we reserved) our waitress came to the table and asked if we were ready to order? we said no as not all of our party were here yet (obviously) and she rudely asked how long the rest will be. Once the rest of our group arrived, straight away as soon as they sat down she came over and asked if we were ready to order to which one person replied "I have just sat down, can I take a look at a menu first please?".

The food was lovely and we could not fault it, however, our waitress was not friendly at all and very unprofessional. Drinks were expensive and the wait at the bar was long. After we finished the cake, we were Told they needed to move the tables to make way for the dance floor, poor customer service, we had just spent a lot of money at the restaurant you would think the least they could do is to politely let us know and offer us an alternative like a booth.

We would normally stick around and have a few more drinks and a dance but we finished our drinks and left as soon as we could and went to a different bar. I was embarrassed that I had chosen such a poor place to celebrate my partners birthday with friends, I am local and will not go back and definitely do not recommend this restaurant to any of my friends or family.

Feb 20, 2012

1 Not Recommended

Food  1      Ambience  1      Service  1      Value  1     

Tonight we tried to celebrate my sisters 24th birthday at your restaurant. My sister left upset and nearly crying after paying a extra $50.00 on top of her food and drinks for some of her guest not being able to get to the venue in time for dinner as they were in the emergency room in Brisbane.

The night firstly started off with the manager telling me that he did not know we were bringing a cake (to a birthday dinner) and that it will cost us $3.00 per person to cut the cake, I accepted that charge and was happy to pay it but when it came time for the cake to be cut a stuff member by the name of Elode or something similar rudely said "No that was not part of your package" to which I replied the manager said that it was okay and that we would just have to pay a cutting fee. She then stormed off immaturely mumbling "fine what ever". The same staff member also started to raise her voice at my sister when she was talking to the manager about a charge on the bill (extremely unprofessional).

Also the floor was extremely sticky around our tables and when I pointed it out I was replied to in a rude manner which the staff said was the cleaners fault they had not buffed the floor.

And to top it off it took them forever to take orders, it was 9 o'clock when we got our food (after a 7pm arrival) and they got one meal wrong, served all three tables at ridiculously spaced out different times and even forgot a meal and had to come and ask the person what they had ordered.

All in all I have never had a worst dinning experience and are completely and utterly disgraced in this restaurant's lack of class and consideration for there customers.

Jan 22, 2012

3.3 Below Average

Food  3      Ambience  3      Service  4      Value  3     

The food was very average. Nothing stood out as enjoyable and was not much different to what we would cook at home. The special entree was unavailable after being offered (and ordered) with the excuse that they had run out but it was 7:30 pm and there was only 2 other tables occupied.

The meals are way over priced for what they are. Ambience - between the tween child and the guy in T shirt, shorts and thongs...pretty ordinary. When it came to giving us the bill they forgot to add the wine, the most expensive part of the night! All in all very oridnary and we won't be going back. Highly unrecommended, save your money and try somewhere else.

Dec 27, 2011

6.3 Average

Food  6      Ambience  6      Service  6      Value  7     

Coming from Sydney, I love Crust it's almost a ritual night in dinner. Though all crust I have ever been to in Sydney I loved, this would not be par to crust standards. The recipe is slightly different especially the pesto sauce on the vegetarian. I think with time, they should get the hang of it. But the base is close to crust perfect.

Dec 22, 2011