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User Reviews on Dell 'Ugo
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Displaying 1 - 2 of 2 comments
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| Overall |
 
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Average |
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Food 8 |
Ambience 10 |
Service 3 |
Value 1 |
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I recently went to Dell' Ugo for dinner for a friend’s birthday. The restaurant is BYO so my husband and I brought a bottle of wine to share but without asking the waitress proceeded to offer every arrival at the table a glass of our wine! It seemed inappropriate for me to say "no they can't have any that's ours" so with only one glass each from our bottle it was empty.
The meals were delicious but at $35-$42 each they were poor value. They were no more special than any other good Italian restaurant charging $16-18 per meal. While we were ordering the waiter kept trying to up sell us salads, steamed veggies etc and he seemed annoyed we had declined. At $17 for a side dish of steamed veggies what did he expect! I think at that moment he decided we weren’t good enough to be in their restaurant.
After dinner we decided we wanted dessert, we waited a half hour before flagging down the waitress to ask for the dessert menu. 40 minutes later we flagged her down again to take our order. She stood at one end of the long table asking us all what we wanted (group of 10) and we had to call out our orders. My husband and I ordered the "selection" at $30. Deserts were $15 each and there were about 6 choices on the menu so the selection seemed like a good idea to share.
When it arrived there were 3 items in our “selection”, all adding up to the size of 1 of the single $15 desserts. The cheesecake was great, the tiramisu was flavorless and the crème brulé was in a little ceramic butter bowl, seriously 2 teaspoons worth. A friend at the table ordered the $15 crème brulé, took a spoonful and decided it wasn't very nice. From my own teaspoonful I agreed. On collecting our finished desserts the waitress said to my friend you didn't like the dessert" and my friend said "no I didn't". The waitress just pulled a sad face and said "ohh". She didn't even ask why. The dessert was a 100% disappointment and rip off.
By the end of the night we left feeling overcharged and under serviced. It is the most expensive restaurant I have ever been to, the food and the service nowhere near warrant those prices.
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Banks -
See my reviews 1 , 17 April 2008
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| Overall |
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Highly Recommended |
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Food 9 |
Ambience 9 |
Service 9 |
Value 8 |
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Amazing food, lively atmosphere and great service. Definitely one of Brisbane's best Italian restaurants!
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Diner001 -
See my reviews 1, 13 December 2006
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