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User Reviews on Norman Hotel
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Displaying 1 - 8 of 8 comments
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| Overall |
  
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Below Average |
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Food / Drinks 1 |
Ambience 6 |
Service 8 |
Value 2 |
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The steaks were over cooked and overpriced. We were served soggy salads at 5.50 pm. The salads were already on the plate when we arrived at just after 5 pm. My rib on the bone ($35.00 for a pub meal???) was ordered medium-rare. It arrived well-done. It was crusty and blackened on the outside with a large cut on the underside, where the chef must have drained the last drop of moisture from the meat to ensure a perfect saw-dusty flavor to go with the texture.
The "big Norman" was a big rump, about 600g. About 600g too much. It was badly cooked and tough. For the prices they charge one would expect way better quality meat. Don't waste your time or money.
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jozsef -
See my reviews 1 , 10 December 2008
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| Overall |
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Below Average |
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Food / Drinks 3 |
Ambience 5 |
Service 5 |
Value 3 |
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I've had 2 really bad steaks here, and would prefer not to eat there again. However, some of my workmates love it so I just order something other than steak. It really is quite expensive though - I don't think you get what you pay for. Wrote/emailed the pub to let them know that it was not up to scratch - but they just don't care!
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whitehorse -
See my reviews 1, 16 September 2008
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| Overall |
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Recommended |
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Food / Drinks 9 |
Ambience 8 |
Service 7 |
Value 7 |
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Eaten and drank there intermittently... the steaks were great and its good for groups. Cheers.
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TheRaven -
See my reviews 9, 17 July 2008
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0 of 1 people found the following review helpful
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| Overall |
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Average |
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Food / Drinks 6 |
Ambience 5 |
Service 4 |
Value 4 |
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I've been eating regularly at the Norman for about 10 years, always for the consistency of their great steaks (well sourced good meat cooked perfectly!) and a certain vibey type of lunching experience. On a sunny but not too hot Friday it was always packed, bustling staff racing but coping and the quality of the food never faltered.
It produced a fairly unique atmosphere for what is still basically an upmarket pub meal. The Cavill family had it humming and it was a gold mine for them. When I heard that it had been bought by a big corporation, I worried for its future. A year went by and the operating modus barely changed. Great!! Lunching there today for the first time in 3 or 4 months -it's changed!!
Firstly the staff have all been dressed in some ghastly casual corporate garb. Virtually all of the 'vibrant' waiting staff in their hip T-shirts has been replaced with what appears an ex-Woolworths/Coles checkout operator. There's been a subtle downgrading of the food quality across the board, not good when you are forking out $35 for a steak in a largely serve yourself establishment. Our steaks were OK but both the quality of the meat and the way they were cooked was a far cry from the old Norman greatness.
10 years I've never sent a steak back at the Norman (or thought of it) but today I could have except all I really wanted to do was get out of there and lament the passing of a long time favourite eating spot.
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Ottonabee -
See my reviews 1, 12 April 2008
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| Overall |
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Recommended |
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Food / Drinks 8 |
Ambience 6 |
Service 7 |
Value 8 |
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Best steaks you'll get from a restaurant. Any meat eater will lovet his place. Top food all round. (Make sure you book ahead though).
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TheMuncher -
See my reviews 8, 24 June 2007
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| Overall |
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Highly Recommended |
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Food / Drinks 10 |
Ambience 9 |
Service 8 |
Value 9 |
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Food is absolutely fantastic. I had the wagyu steak last time and am looking forward to next time already. Atmosphere is great at the outside tables and I do not have a problem with having to collect the food from the counter myself as opposed to having it delivered to the table.
It makes for a great, relaxed and casual night out. They do a great job of ensuring that the meals are ready at the same time - my partner likes his steak medium-well and I like mine medium-rare, even so, our steaks are always ready at the same time.
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whatashthinks -
See my reviews 3, 26 February 2007
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| Overall |
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Below Average |
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Food / Drinks 6 |
Ambience 4 |
Service 1 |
Value 1 |
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The steaks are tasty as cooked well and sourced from the right suppliers. The salad items do not compliment the meat as there is no room on plate and the dressings are not nice. Food has to be picked up from self service counter and only drinks are delivered.. I would prefer to get my own drinks and have food served on table.
It is a very tight squeeze around tables. Chairs often clip the ones behind you where another group is sitting. Pretty uncomfortable for the larger people around town who tend to be bigger from eating too much meat and no salad.
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hailey -
See my reviews 1, 02 February 2007
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| Overall |
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Recommended |
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Food / Drinks 9 |
Ambience 7 |
Service 5 |
Value 7 |
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The only reason I go to the Norm is for steaks and value for premium quality meat - that's it. Otherwise, it's pretty much 'get your own a la self-serve'. The atmosphere is ok. Once you have made a booking and get there, you have no idea where you're supposed to sit or who to talk to. There is no one to greet you or explain what is going on or how to order food or where your reserved table is located. I would definitely go back for the Steaks, not for the service.
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e-regular -
See my reviews 26, 10 October 2006
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