Cafe Palazzo Norwood, Adelaide

User Reviews of Cafe Palazzo, Norwood

Displaying: 1 - 3 of 3 reviews

3 Below Average

Food 3 Ambience 4 Service 1 Value 4

Having been a regular customer for quite a few years we have seen it deteriorate in terms of quality and service. This evening we had poor service and complained to the the "Senior Staff", Eli, who replied "The owner is Lebanese and he will deal with you". He appeared to be quite Ok with our complaint, but the food was not what was ordered and cold, but we were too intimidated to complain further. Avoid.

Apr 07, 2012

AJP1
1

6.3 Average

Food 6 Ambience 7 Service 8 Value 4

I think this cafe has changed hands. The food is down and the prices up since my last visit. A pity as we really enjoyed the great food and value in past visits!

May 30, 2010

quods
1

4.3 Below Average

Food 5 Ambience 5 Service 2 Value 5

I went to Cafe Palazzo recently and was very disappointed. Not only did I wait one and a half hours for my steak, but when I got it, it was rare at best. I'd asked for medium. The two friends I was with had well and truly finished their meals by the time mine arrived, but we decided we would stay and have dessert. I ordered a coffee and specifically checked to make sure they had lactose free soy.

They assured me they did and a few sips in I realised it was ordinary milk. I went to complain and the senior staff said it was definitely soy milk. Not wanting to push the point, my friends and I left. I won't be back.

Feb 28, 2009