Al Fresco East End Gelateria & Pasticceria Adelaide

User Reviews of Al Fresco East End Gelateria & Pasticceria, Adelaide

Displaying: 1 - 4 of 4 reviews

3.5 Below Average

Food 2 Ambience 6 Service 2 Value 4

Very disappointing. Bony and oily fish. Antipasto platter consisted of very mediocre semi dried tomatoes and no other vegetables: Meat lovers delight, a overwhelming quantity of ham and salami. Coffee was fine.

Oct 03, 2010

AliQ
1

4.3 Below Average

Food 7 Ambience 4 Service 1 Value 5

1 hour from the time I ordered to the food arriving. The lady taking the order used too small a piece of paper to write everything down and implied I was to blame then went and cleaned the coffee machine partway through. I thought it was her first day on the job but she was a 20 year veteran I was told. The porridge was abysmal. Tasted like it was made from water, or at the very least, made some time ago and then "prepared" for serving by adding hot water to it (without stirring it in).

One order consisted of the wrong food and the waitress didn't want to know about it and was then rude to the guest who asked for her correct order. Bacon and eggs were superb. Crepes were too thick to be called crepes but were tasty enough.
Coffee was superb. Senior staff proactively offered a reluctant refund after detailing a list of excuses, new chef, new staff, long list of orders (he is the one who works out how many seats he can efficiently cater for and he got it wrong).

If I'm a house builder and make promises about building a house in January and February and find out I have to build another one at that time then I'm a dill. How can you stuff up breakfast?

Mar 09, 2009

paulhage
3

7 Recommended

Food 7 Ambience 7 Service 7 Value 7

I go to Al's quite frequently and always find the service good, the food consistent and whilst the decor is somewhat unassuming, the place buzzes in the evening. Their nutella crepe is to die for, and if you're game, try an Italian Hot Chocolate.

Feb 21, 2009

louisellul
21

2.5 Not Recommended

Food 1 Ambience 7 Service 1 Value 1

Upon arriving for breakfast my partner asked if they could substitute the scrambled eggs for poached for me. Staff asked the chef & he said that would be fine. I went in and ordered my poached eggs together with 2 coffees, a juice & my partner's breakfast. Payment up front (unfortunately). The waitress arrived with our meals and as about to place mine on the table informed me they'd mistakenly made me scrambled instead of poached. I advised her that I'd specifically asked for poached and the chef was aware. She rudely stated "so are you going to eat them?" I replied I wanted poached and sent the dish back. Some time later my breakfast arrived from the surly waitress with a "here". It looked like it had just been reconstructed from the first meal ie. toast stone cold and instead of poached eggs were two hard microwaved disks. Obviously had no idea how to cook proper poached eggs. Very disappointing experience and behaviour from staff. We were holidaying during the Tour Down Under. We visit Adelaide often but will never visit Al Fresco Pasticceria again.

Feb 04, 2009